Windows 10: HP Pavilion desktop touch screen stooped and I Need Help

Discus and support HP Pavilion desktop touch screen stooped and I Need Help in Windows 10 Drivers and Hardware to solve the problem; I have a Pavillion All-In-One desktop 23-q113w touch. Running Windows 10. (I have kept up with the updates.) Version 2004 build 19041.804 On Feb 28 the... Discussion in 'Windows 10 Drivers and Hardware' started by Marnie, Mar 3, 2021.

  1. Marnie Win User

    HP Pavilion desktop touch screen stooped and I Need Help


    I have a Pavillion All-In-One desktop 23-q113w touch. Running Windows 10. (I have kept up with the updates.) Version 2004 build 19041.804 On Feb 28 the touch screen stopped working as my granddaughter was playing RoBlox. I automatically tried to find a fix. I contacted HP but they wanted payment as my computer was out of warranty. I saw where it said to disable then enable the touch screen. I accidentally hit uninstall. I have been on different sites for help in finding the right driver. No luck. One suggested I do a system restore. It didn't finish. I tried it a number of times. Still the same, except now it says I have no restore point. I have a system image recovery, but don't know how to do that.

    I tried to restore again and this time it wanted my password and it kept saying it was wrong. I changed my password three times and still couldn't do it.

    I just want my touch screen to work again. Can anyone help me?

    :)
     
    Marnie, Mar 3, 2021
    #1

  2. Touch screen driver disappeared on PC Pavilion desktop

    After more than a year of perfect functioning, my HP Pavilion desktop Touch Screen driver disappeared from Device Manager Setting.

    What can I do to solve this? I have tried many things except Factory Reset.

    Thanks
     
    JosianeButeau, Mar 3, 2021
    #2
  3. touch screen

    Thanks so much for answer me. I ha been trying do the steps but the problems its does not appears this option.

    • HID-compliant touch screen, and select
      disable
      or enable. Only the

    I do not know if its my version or my laptop. its HP Pavilion with windows 10.
     
    JosyHerman, Mar 3, 2021
    #3
  4. Nikhar_K Win User

    HP Pavilion desktop touch screen stooped and I Need Help

    HP All-in-one touch screen stopped working.

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I appreciate the efforts taken by you in resolving the issue. I understand that Touch screen is not working for your HP All-in-one touch screen. I’ll certainly assist you with the issue.



    However, please let us know:



    • Are you aware of any changes made to the computer prior to this issue?


    Meanwhile, I would suggest you to refer the troubleshooting steps mentioned in the HP article
    HP PCs - Troubleshooting Touch Screen Issues (Windows 10, 8) and see if that helps.



    Let us know how it goes.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Mar 3, 2021
    #4
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HP Pavilion desktop touch screen stooped and I Need Help

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