Windows 10: HP pavilion No Sound Problem

Hello I'm here because there is no sound coming from my laptop. I just got this laptop a few weeks ago and everything was great but suddenly one day there was no more sound. I've looked into it to see if anything was muted or if it was disabled, no. Everything is how it should be. Even the speakers work. There are no updates that need to be done also. I've reset the computer and tried to roll back driver but it is not allowing me. Does anybody know what I should I do?

:)

 

HP Pavilion sound

Hi I have an HP pavilion laptop and the sound is very poor so much that I can hardly hear it would it help if I got a pair of external speakers and it it will any ideas on medium good ones.

 

HP Pavilion X2 upgrade to 1709 - no sound


I eventually got my detachable laptop to upgrade to Fall Creator, and was very pleased, then noticed that when I received notifications there was no sound, checked all the usual suspects, volume, system sounds, drivers, etc even plugged a headset in, no sound. Using the HP troubleshooter, its first step was to take me through Windows troubleshooter, through the drivers uninstall, it even had me reset my BIOS. HP have a hardware tester built into the UEFI, and on following the instructions, sounds out of the speakers, indicating a pass, but still no sounds from W10. The last suggestion from HP was to update the BIOS, however knowing the system worked before the upgrade decided against that. I followed the roll-back instruction, and after noting the audio drivers in 1709, found the same drivers in the roll backed version, but the sound was working again - bizarre!

 

Can't update the HP Pavilion Notebook.

I'm trying to update my system and am getting a message to delete HP Pavilion Notebook - BIOS manually as it is incompatible with the upgrade.

I can't find it to delete it. It's not in the Programs list with the other HP apps.

Any suggestions?

Modified title from: RK