Windows 10: HP pavillion dv6 - Radeon 5000 series indicate error 43.

I have tried updating Mobility radeon dv6 MD5000 series, system indicates original is already installed indicates error 43.

there does not appear to be any other driver available

:)

 

missing Radeon 5000 driver

on installing windows 10 on HP laptop Pavilion dV6 ( previously windows 7 home) Microsoft appeared to remove the driver for the Radeon 5000 series.

I noticed on one of the updates ready for download was Radeon update for the 5000-so I thought that's it -the answer to my problem and as is was part of other downloads downloaded a load which took well over 3 hours.

But NO -it didn't do anything for my problem.

Can anyone help - I'm not very computer literate ( age 79 ) but still not stupid.

I do not use my laptop for games or anything other than email and asking google/Bing questions.

Thanks to anyone who can suggest an answer.

 

After the upgrade to Windows 10 I can't get the update for AMD Mobility Radeon HD 5000 Series

Dear friend,

I've got a notebook Pavilion DV6-3152SL with hardware AMD Phenom(tm) II N620 Dual-Core 64 bit, bios F29.

After upgrading from Windows 7 HP to Windows 10, I've got a big problem with the AMD graphic drivers, which are both now version 15.200.1062.1004. ATI Mobility Radeon HD 4200 Series seems to work fine, while AMD Mobility Radeon HD 5000 Series stopped working
of an error code 43 and I'm unable to fix it. I've already tried these chances, but no one of them has succeded to solve the problem of my AMD Mobility Radeon HD 5000 Series:

- Updating the driver from the AMD website both installing it manually and utilizing AMD Catalyst Istall Manager;

- Withdrawing the HD 5000 to let Windows Update installing a new one;

- Updating through the software HP Support Assistant.

... But I can't fix it: driver update for AMD Mobility Radeon HD 5000 Series is impossible. And, in any case the configuration goes lost at reboot and my notebook goes on saying "No AMD graphics driver is installed, or the AMD driver is not functioning properly.
Please install the AMD driver appropriate".

How can I fix this? Please, I need your help also because this problem hardly overheats my notebook.

Thank in advance for your advices.

Chiara

Cari amici,

Sul mio notebook Pavilion DV6-3152SL, bios F29, microprocessore AMD Phenom(tm) II N620 Dual-Core ho effettuato l'upgrade da Windows 7 HP a Windows 10 e mi serve cortesemente aiuto per il video, che ad ogni accensione mi segnala "Non è installato alcun driver
grafico AMD oppure il driver AMD non funziona correttamente. Installare il driver AMD adeguato all'hardware AMD in uso" e provoca immediato surriscaldamento del notebook.

Due le schede video presenti, entrambe versione 15.200.1062.1004: ATI Mobility Radeon HD 4200 Series e AMD Mobility Radeon HD 5000 Series.

Quest'ultima non funziona. Ho provato più volte ad aggiornarla ed anche a disinstallarla e quindi scaricarla in versione aggiornata sia tramite Windows Update, sia mediante HP Support Assistant così come provando ad installare direttamente amd-catalyst-15.7.1-win10-64bit.exe
con anche l'aiuto di AMD Catalyst Install Manager, ma il problema persiste e al riavvio del notebook AMD Mobility Radeon HD 5000 Series ripresenta il triangolo giallo e indica "Il dispositivo ha riportato un problema ed è stato interrotto (codice 43)". Per
favore, aiutatemi!!

Chiara

 

After the upgrade to Windows 10 I can't get the update for AMD Mobility Radeon HD 5000 Series

Hello,

Welcome to Microsoft Community. Your interest in Windows 10 is much appreciated.

Based on the description, it appears that you are getting an error message "Code 43" for AMD Mobility Radeon HD 5000 Series after installing Windows 10. I will be happy to help you with this issue.

Step 1: I see that AMD Mobility Radeon HD 5000 Series is not compatible with Windows 10 Operating System.

Step 2: As the AMD Mobility Radeon HD 5000 driver is not compatible with Windows 10 Operating System, I would suggest you to install the drivers in Windows 8 Compatibility mode
and check if the issue persists.

Follow the steps to install in Compatibility mode:

a. Right click the driver installation file and select
Properties then tap or click the Compatibility tab.

b. Place a check in the Run this program in compatibility mode for: box.

c. Tap or click the drop down box and select a previous operating system, then tap or click
OK.

d. Try installing the driver and check.

Hope this helps. If you have any issues regarding Windows in future please let us know. We will be happy to help you.