Windows 10: HP printer driver problem

Discus and support HP printer driver problem in Windows 10 Drivers and Hardware to solve the problem; Hi guys - I have a tiny HP Deskject 3720. The other day I had to switch my modem off and on again for another reason and I seem to have lost the... Discussion in 'Windows 10 Drivers and Hardware' started by Debsti, Jun 19, 2021.

  1. Debsti Win User

    HP printer driver problem


    Hi guys - I have a tiny HP Deskject 3720. The other day I had to switch my modem off and on again for another reason and I seem to have lost the printer. First it said it was 'offline', now it is saying there is a driver problem and the printer is greyed out from the printers I can select. Any clues?

    :)
     
    Debsti, Jun 19, 2021
    #1
  2. bobkn Win User

    HP Printer Problem


    A semi-random suggestion:

    Download the "universal driver" from HP.

    Uninstall the current printer drivers (button in Device Manager).

    Install the universal drivers.

    Good luck.

    (I've had some strangeness with printers. I have a Brother HL-5150D. It works well, but it doesn't appear in Devices and Printers. That was also true under Windows 8.1.)
     
    bobkn, Jun 19, 2021
    #2
  3. helloha Win User
    Windows Update KB4022725 breaks hp network printer driver

    The following steps worked for me:

    1. Remove HP printer via classic Control panel>Hardware and Sound>Right click on HP printer to remove it. OR Windows Settings> Devices>Printers and scanners>Click on HP printer in list and Remove device.

    2. Remove HP Basic printer driver via classic Control panel> Uninstall a program (Remove e-Print via Windows Settings). OR Windows settings> Apps> HP driver uninstall and HP e-Print uninstall.

    3. Open up the run command with the "Windows Key + R" key combo. Type printui.exe /s and click OK opens Print Server Properties.
    Click on Drivers tab. Under installed printer drivers look for HP e-Print click on it and click Remove at the bottom and then exit.

    4. Open Windows Settings or classic Control Panel and add printer. If your printer is connected to your network via Wi-Fi or Ethernet windows will find it. Select your printer and windows will install the driver.
    Do not use printer driver from HP as this will re-install e-Print.

    I hope this helps someone.
    PS HP sort your software out; many people are using Windows 10 and they don't need to struggle to get HP products to work!
     
    helloha, Jun 19, 2021
    #3
  4. AlexB Win User

    HP printer driver problem

    HP Printer Problem


    I've recently run into problems with my HP LaserJet 2100 printer. I've tried uninstalling and re-installing the device and Windows 10 succesfully downloads the relevant printer driver but no success printing. Looking at the device in Device Manager I can see the message:

    Device LPTENUM\Hewlett-PackardHP_LaserJet_2100_Series\5&24c65149&0&LPT1.4 requires further installation.

    Any suggestions on how to fix this? I'm running on build 10586.11.
     
    AlexB, Jun 19, 2021
    #4
Thema:

HP printer driver problem

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