Windows 10: HP printer indicates it is offline while it is online

It is HP Office jet 8700 and it is connected to wifi. Thank you

:)

 

HP Printer Offline and Slow to Print

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that your printer shows offline and there is a delay in printing.



1. Did this issue started recently? If yes, then what are the recent changes that you have made to the computer prior to this issue?



HP Print and Scan Doctor is an application software from HP that can help you eliminate any issues with your HP Printer or Scanner Devices. If you are having commons problem with your HP printer or scanner
you can download, install and run HP Print and Scan Doctor Utility to easily scan for the error and troubleshoot them automatically.



Method 1:



Step 1: I suggest you download and run the
HP Print and Scan Doctor and check if it resolves the issue.



Step 2: I suggest you refer to the article
Troubleshooting offline printer problems
and perform the troubleshooting steps mentioned and see if that helps.



Method 2:

If your printer is slow to print, I suggest you refer and follow the suggestions from
HP Printers - Slow Printing (Windows)




Additional Information:

Change a printer’s status from “offline” to “online”

https://support.microsoft.com/en-us/help/4027988/windows-10-change-a-printers-status-from-offline-to-online



Hope it helps.



Regards,

Zaki

 

HP OfficeJet 8700 shows offline

Hi RickJacobs3,



Thank you for writing to Microsoft Community Forums.



I understand that your printer shows offline.

1. Did this issue started recently? If yes, then what are the recent changes that you have made to the computer prior to this issue?
   

Method 1:


I suggest you refer to the article
Troubleshooting offline printer problems
and perform the troubleshooting steps mentioned and see if that helps.



Method 2:


I suggest you refer to the article
Resolving Printer Offline problem using the HP Print and Scan Doctor and perform the troubleshooting steps mentioned and see
if that helps.



Additional Information:

Change a printer’s status from “offline” to “online”

https://support.microsoft.com/en-us...ange-a-printers-status-from-offline-to-online



Hope it helps.



Regards,

Zaki

 

HP Printer Offline and Slow to Print

I updated to Windows 10 from Windows 7 a couple of weeks ago. At that time, I re-installed the HP printer s'ware as it popped up during/after the Windows 10 update. In fact, I installed twice as first attempt didn't complete. I was able to print, however,
it took a lengthy time to do so. Then yesterday, I got the "O/L" msg, it stayed on for about a minute, then it dropped & the printing msg appeared & the print process started. It prints one line of text, pauses, then prints second line, etc until document
printed.

With Windows 7, there would be a short delay when I hit Print, the print connect msg would pop up & the printer initiated printing continuously w/o any pause/delay.