Windows 10: HP Printer send to shared folder issue

Dear Experts

I have got HP LaserJet M5035 MFP Series printer that initially was able to scan documents to shared folder on 2xDesktops (PC1 and PC2) windows 8

I upgraded PC1 (but not yet PC2) only from windows 8 to windows 10 pro 64 bit and I tried to copy the same setting as it was on windows 8

Created folder on windows 10 and shared it and edited permission tab and security tab as well

I can access that shared folder on PC1 from PC2 no issue.

On the web interface of the printer when I click on : "Test Folder Access" I get below error message

»imgur.com/a/YXZbO7s

Unable to reach ’\\VISIONDESKTOP\Kylie_Scans’. Please check the location and make corrections as needed

Tried ip address of PC still no luck

Thx

:)

 

Can't share printer—getting error message

Step 1: Go to store.
Step 2: Buy a less shitty printer.
Step 3: Pick up some beer while you are there.
Step 4: Enjoy both your new printer and your beer.

In all seriousness, I have had more issues with Lexmark printers and their shitty drivers then any other manufacturer, HP is a close second though.

However, if you don't want to get a new printer*Laugh :laugh:, and I can understand that, when my Lexmark was giving me the same troubles in Win7(and Vista) I had to make sure the Windows firewall was ON and the firewall service was enabled and running. After I shared it I could re-disable the firewall and firewall services.

 

Can't share printer—getting error message

Yeah, I have windows firewall disabled, and I don't use any other firewall... mostly to prevent stupid issues like this.

None taken... and yeah, I do.

 

HP Printer driver installation issue


Try adding the printers manually in control panel. (Meaning without running the HP driver CD).

1. Turn on your printer and make sure it is connected to the network.
2. Open the Control Panel
3. Click on Hardware and Sound.
4. Double-click the Add a printer icon.
5. Select "Add a network, wireless or Bluetooth printer" and click Next.
6. Let Windows scan for the printer and if detected, select the printer and click Next. If the printer is not listed, click "The printer that I want isn't listed" and skip to add printer by name or TCP/IP address.
7. If you know the printer's name, choose "Select a shared printer by name" and enter the path to the printer. For example, with a network named "hope" and a printer named "hp", the network path would be: "\\hope\hp".

If you do not know the printer's path, but have the printers IP address, select "Add a printer using a TCP/IP address or hostname".
Click Next.
If during the install, Windows asks for drivers, point to the location of your printer drivers."

IME, I do this when a customer's printer has the same issue as yours and it (usually) works fine.