Windows 10: HP Smart not installing from the Microsoft Store

My HP Smart Windows app was being difficult - kept saying my printer door was open it wasn't so I decided to uninstall and reload it. The problem is that when I click on the Install button for HP Smart on the Microsoft Store, nothing happens. After a few minutes, I get a "Something happened on our end. Try again later". Any ideas?

:)

 

HP SMART app - crash

Hi Blair,

Thank you for writing to Microsoft Community forum.

• Were there any changes made on the computer prior to this issue?
  

Meanwhile, you may try the troubleshooting steps listed in the articles listed below and check if it works:

• Fix problems with apps from Microsoft Store
  
• HP Smart for Windows
  
• Note: Since the websites are not hosted by Microsoft, the links may change without notice. Microsoft does not guarantee the accuracy of this information.
  

Regards,

 

Error installing HP Smart from MS Store

Hi Louie,

Thank you for the quick reply. I have followed your suggested link, but it did not solve my problem. Nothing works from Store, including HP Smart application.

Microsoft Store is up to date (v 12009.1001.1.0), my Windows 10 Pro is up to date, Troubleshoot on the Store application shows no issues. Reset it again.

Is there a way to debug this or get the installer in other way? All links from HP support get me in the Store app.

The bad thing is that I can't use my printer in any way.

Thank you,

Johnny

 

HP Smart keeps re-installing. Stop or block?

A printer-related program called HP Smart keeps coming baaaack! I uninstall it, and the next time I have to look at the apps list for something, I find it back in there.

There is an HP service, but I've stopped it and disabled it.

I have no HP printers, but there was a networked HP connected to another computer a while back.

Any help sincerely appreciated.

Checked registry. It's all over. Says it's Windows Store App for Your Printer. There's a package ID.

Pro 20H2, Lenovo PC, Brother printer