Windows 10: HP Smart - unsolicited installation

Discus and support HP Smart - unsolicited installation in Windows 10 Software and Apps to solve the problem; I Found a new app installed upon my Windows 11 machine - "HP Smart" - it had been installed automatically without my knowledge on the 28th November. As... Discussion in 'Windows 10 Software and Apps' started by EnglishmanInJapan, Dec 5, 2023.

  1. HP Smart - unsolicited installation


    I Found a new app installed upon my Windows 11 machine - "HP Smart" - it had been installed automatically without my knowledge on the 28th November. As I don't have any HP Printers, this is somewhat of a mystery as to why it was installed in the first place. Having uninstalled it, how can I remove it from my Microsoft Store Library ?Is there any way to stop future installations of applications that I haven't actually chosen to install myself ?

    :)
     
    EnglishmanInJapan, Dec 5, 2023
    #1
  2. Junaid_A Win User

    HP SMART app - crash

    Hi Blair,

    Thank you for writing to Microsoft Community forum.

    • Were there any changes made on the computer prior to this issue?

    Meanwhile, you may try the troubleshooting steps listed in the articles listed below and check if it works:


    Regards,
     
    Junaid_A, Dec 5, 2023
    #2
  3. HP smart photo

    Hello,

    Thank you for posting your query on Microsoft community. I regret the inconvenience caused to you. Let me help you.

    • What is the Model number of this HP system?

    This issue might be due to the compatibility reasons. So I suggest you install Hp media smart program or app in compatibility mode and check.

    I want you install the hp smart menu from the link given below and then run the program in compatibility mode.

    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&dlc=en&softwareitem=ob-80442-1

    To run the program in compatibility mode follow the link and instructions mentioned in the link.

    Make older programs compatible with this version of Windows

    Make older apps or programs compatible with Windows - Microsoft Support

    I suggest you perform a clean boot and try transferring the data
    . Setting the system in a clean boot state will help to identify if any third party applications or startup items are causing the issue.

    How to perform a clean boot in Windows.

    http://support.microsoft.com/kb/929135

    Warning: After clean boot troubleshooting steps, refer to the section "How to reset the computer to start as usual after troubleshooting with clean boot" in the provided link
    to return your computer to Normal startup mode.

    Hope the information helps.
     
    Rajeshwari_Patil, Dec 5, 2023
    #3
  4. Try3 Win User

    HP Smart - unsolicited installation

    Setup of HP Officejet 9015e failing because HP Smart App does not open

    I suggest you uninstall HP Smart then just download & install your normal / "Full solution" driver & application package from HP.

    Denis
     
    Try3, Dec 5, 2023
    #4
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HP Smart - unsolicited installation

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