Windows 10: HP5540 Printer not connecting to Network, since Windows Update & 5G enabled by Internet...

Over the last 12 days I have had problems with our Print connection via Windows 10 OS, I have very limited PC knowledge and have spent the last 3 days on line with HP Support Team who via remote control have also been unable to fix the issue.


The printer is installed, is connected via Wi-Fi with the router, but the default print option is to Microsoft PDF and not the printer direct.


The spoolers have been cleared, re-set, the printer uninstalled & re-installed numerous times, the Router re-set, the whole system purged, all to no avail.


I would be most grateful if anyone could assist with a step by step solution or indeed a link to the solution.


The error message that comes up is: Operation could complete error OX00000490 element not found


Even though the printer is there, set up, it appears to not see it and says 'printer not installed' when you try to select another print option.


Hopefully someone can help.

:)

 

Connecting computer with no internet connection to network printer


@dk1971

1. Open Admin command and type: ipconfig
   
   
   
2. Win+X->Control Panel->Netwok and Sharing Center
   Follow the screen shot. This should disable internet access from this PC but allows access to local device(s)
   NOTE: Use the IP & Subnet Mask from step 1. Leave Default gateway & DNS Server blank
   
   
   

 

Wireless printer does not show my Asus router 5g network

Hi Dan,

It is possible that this issue is caused by the incompatibility between your network/router and printer. To better assist you we would like to verify some information:

• Can your other devices detect the 5G network?
• What troubleshooting steps have you tried so far?

Regards.

 

Wireless printer does not show my Asus router 5g network

When trying to setup my HP Officejet 4655 to be on the same network as my computer the list does not show my 5g network. I had the printer working fine before Xfinity did an update and shut down my internet for a day.