Windows 10: Human Interface Devices Missing

Discus and support Human Interface Devices Missing in Windows 10 Support to solve the problem; I have a Dell Inspiron 15 3521 laptop. Recently, this machine has been acting strangely. So much so that I have rebuilt the OS (sanitized the disk and... Discussion in 'Windows 10 Support' started by claytoncarney, Jul 14, 2016.

  1. CLAYTONCARNEY
    claytoncarney Win User

    Human Interface Devices Missing


    I have a Dell Inspiron 15 3521 laptop. Recently, this machine has been acting strangely. So much so that I have rebuilt the OS (sanitized the disk and performed a clean Windows 10 install) several times in the last week. However, it always reverts back to its previous behavior.

    The most repeatable aspect of strangeness is the touch screen will suddenly stop working after switching users, wake from sleep, restart, or power on from shutdown. Then sometimes after being powered off for an extended time, the touch screen will start working again; completely unpredictable.

    In Device Manager, I observe that the entire Human Interface Devices category is missing when the touch screen is not working. There are several other drivers in the category, not just the touch screen; the entire category just disappears. I cannot discern any pattern of events which precipitates this behavior; it just happens without warning.

    I've searched extensively but am unable to find reports of similar behavior. Any suggestions?

    :)
     
    claytoncarney, Jul 14, 2016
    #1
  2. SUSANSCHREIBER966
    SusanSchreiber966 Win User

    Windows 10: touch screen not working

    By the way, regarding Method 2, under Human Interface Devices, the Touch Screen driver is missing, not even listed!
     
    SusanSchreiber966, Jul 14, 2016
    #2
  3. JESRAEL BOR
    Jesrael Bor Win User
    Issues with Human Interface Devices

    For you to receive the most updated and accurate solution for this concern of issue with human interface device, we encourage you to post this inquiry to one of our advance website called Technet. To get in touch with them, please click on the link below:

    Resources and Tools for IT Professionals | TechNet

    Feel free to post more inquiries.

    Thank you.
     
    Jesrael Bor, Jul 14, 2016
    #3
Thema:

Human Interface Devices Missing

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