Windows 10: Hyperlink to Website Doesn't Work

Discus and support Hyperlink to Website Doesn't Work in Browsers and Email to solve the problem; I am receiving numerous messages that "There's a problem with this Website's certificate" for sites I know are good and that I visited frequently when... Discussion in 'Browsers and Email' started by ABR1861, Apr 25, 2016.

  1. ABR1861 Win User

    Hyperlink to Website Doesn't Work

    I am receiving numerous messages that "There's a problem with this Website's certificate" for sites I know are good and that I visited frequently when I had Windows 7 and IE (just a couple of weeks, ago). When I seek to go to the website by clicking on the hyperlink that says "Continue to this website (not recommended)," nothing happens. The hyperlink appears that it should work, but it doesn't. Are there any simple (I am far from a techie) ways to deal with this problem? It is extremely annoying to have to try to reach the sites on Firefox. Thanks for any help you can offer.

    ABR1861, Apr 25, 2016

  2. New Themes for Nokia Mobiles

    Sounds like they're just advertising a website, though the hyperlinks aren't working.
    RichCowell, Apr 25, 2016
  3. hyperlink not working

    Thank you. I called the college and talked to them because the hyperlinks weren't working on any browser. Then it occurred to me to try another site. I had no problem on a different website so the problem was the college's website. I called tech support
    and they confirmed that the hyperlinks were not working and the teacher sent bad sites. Thank you for putting up with me.
    Leigh_Hill, Apr 25, 2016
  4. ARC1020 Win User

    Hyperlink to Website Doesn't Work

    What's an example website that it's happening on?

    I assume this is in IE as you mentioned that was what you were using on Windows 7. If you have 'Certificate Error' with a red shield in the Internet Explorer address bar, then you will be able to view the certificate. So in that case, click on it and go to 'View Certificate', then post screenshots of the 'General' and 'Certification Path' tabs.

    Hyperlink to Website Doesn't Work [​IMG]

    However, if you say that when clicking on "Continue to this web page (not recommended)" it won't let you continue, then I doubt you'll be able to view the certificate. In that scenario, in their infinite wisdom Microsoft decided that they wouldn't make it possible to view the actual certificate that the browser says there's a problem with (and MS Edge is even worse as you can't view the certificate even when there isn't a problem with it), which makes it pretty much a guessing game as to what the problem with the certificate is.

    Sometimes certificate errors are due to incorrect PC date/time or third-party software performing man-in-the-middle interception on secure connections. So I guess you could start with is your PC date/time correct? Do you have any third-party security software installed that maybe intercepting your HTTPS web traffic?
    ARC1020, Apr 26, 2016
  5. ABR1861 Win User
    My problem is with EDGE. It wasn't a problem before when I had IE. My date and time are correct. I'll see if I can temporarily disable my security software to see if that helps. Would appreciate anyone else's thoughts, as well.
    ABR1861, Apr 26, 2016
  6. simrick Win User
    I agree that the date/time settings can affect this. Even if it's correct, sometimes toggling/changing it and then putting it back seems to help. Also, you still have IE in Windows 10; you could try and see if the link works in it. If so, you could set your program defaults for HTTPS traffic to use IE (or Firefox, for that matter) automatically.

    Type iexplore.exe in the search box to open IE.

    To change default programs, see here:
    Default Apps - Choose in Windows 10 - Windows 10 Forums

    It shows how to change default apps by protocol in the video starting at about 2:27.
    simrick, Apr 26, 2016
  7. bfrederi Win User
    If you Google around you will find that this is a big problem for a huge number of people. The most common cause is a bad system time setting on your computer. However, this is not the only cause. In my case, after confirming that my system clock was fine, I finally tracked down the problem to my Avast antivirus software. If you have this problem, and are running Avast:

    1. Go to the Avast settings,.
    2. Navigate to "Active protection"
    3. Click "Customize" under "Web Shield".
    4. Uncheck "Enable HTTPS scanning".
    5. Save your changes.

    Good luck.
    bfrederi, Apr 28, 2016
  8. simrick Win User

    Hyperlink to Website Doesn't Work

    Interesting...although it leaves your HTTPS traffic vulnerable.
    simrick, Apr 28, 2016
  9. ABR1861 Win User
    This worked great! Also, fixed the problem in IE. Thanks for the help.
    ABR1861, Apr 5, 2018

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