Windows 10: Hyperlinks are not working in Windows 10 Mail app

The hyperlinks contained in the emails I receive in Windows 10 Mail app are not taking me to the link destination. Instead, I'm taken to a Google starting page.


* Moved from outlook.com

:)

 

Hyperlinks in Windows 10 mail app not working

Hello Bruce,

As you are facing issues with accessing the hyperlinks in Mail app, we will help you with this issue.

Do let us know if you have made any changes to the operating system prior to this issue that might have resulted in this issue?

Try few of the below troubleshooting steps and check if it helps.

Step 1: I suggest you to log-in to Windows Store, search for the Mail app and check if there are any updates found for the app.

If so, try to install the update and check if it helps.

Step 2: Also, I suggest you to run the
Windows Store Apps troubleshooter.

Windows Store Apps Troubleshooter,
troubleshoots problems that may prevent Windows Store Apps from working correctly.

Run the troubleshooter for Windows apps

Step 3: I suggest you to check with the system Date, time and Time zone
is set correct.

Follow the steps to set the date and time:

• Type “Date and Time” in the search bar.
• Click Change date and time button.
• Click Apply and Ok to save the date and time.

Note: Click on the Time Zone tab to check the Time Zone.

Hope it helps. Get back to us with an updated status of this issue for further assistance.

Thank you.

 

Windows 10 mail hyperlinks

Hi,

Since the option above did not work, we suggest resetting the Mail application by following the steps below:

• Click Settings and choose System.
• Click on Apps & features, scroll down at the right side and choose
  Mail and Calendar.
• Click Advance options then click Reset tab (A check mark will show up when reset is done.).
• Open Mail app, sign-in on your account and check if you will be able to click on the hyperlinks.

NOTE: Resetting it might delete the data/appointments that you have on the Calendar. We suggest performing a back up before resetting it.

Get back to us if you have other concerns.

 

Windows 10 mail app HTML rendering for hyperlinks

Hi,


As per the above query you are not able to remove underline for some hyperlinks in Windows 10 mail app.


If you are referring to only removing the underline of the hyperlink than follow the below steps :

1. Select the hyperlink .i.e. Point the cursor to the start point of the hyperlink press left click and drag till the end.

2. Click on the underline option in the mail app.

Underline will be removed for the hyperlink.


Keep us informed with the status of the issue.
Thank you.