Windows 10: HyperX Cloud Stinger Mic not working

So let me explain this:

Before the Windows update, it was working fine. It's a simple HyperX Cloud Stinger and it worked fine for a long while before the Windows 10 update.
After the update it stopped working.
The headset itself is fairly new about say 1 year or so maybe, it is wired and plugged in correctly, it has a Y connector and I made sure the Mic and headset are plugged in correctly. I've searched online for the answer and nothing has worked.
I've troubleshoot it, I've downloaded different drivers, I've done almost everything I could to get it to work.
Though now there's a bigger problem that has me concerned and wondering what had happened.
Whenever I go to the Sound > Recording tab I only see the other Mic that's automatically in my laptop An Alienware, but no signs of my HyperX headset and mic.
Like I said the Headset itself is working just fine, playing sounds clearly no matter where I go Discord, YouTube, etc., but the mic itself is not working for some odd reason. Its even more odd that it just doesn't show.
What has gone wrong and what do I need to do to get it fixed? I don't know where the box for this is anymore and I can only give this out of what I found on the headphones itself and maybe something from there might help:
HX-HSCS-BK
3500108-001.A02LF
CLOUD STINGER


:)

 

HyperX Cloud Stinger Mic Is Not Working

Hi there! I am Louie, a Microsoft Community member and a fellow Windows 10 user like you. Hope you're doing well and safe there.

You try this options to fix the issue:

Fix #01: Check your connections

The first and the most simple cure to your problem is to check your connections. Many times the connection is loose or the microphone is not plugged in properly which leads to mic failure. Check and fix the loose or hanging microphone connected to your device
to solve the issue in no time.

Fix #02: Enable audio devices

Your HyperX Cloud Stinger mic may not be working because your audio devices are disbaled. You can enable them from audio settings on your device. Simply go to your audio settings and enable the mic and speakers from there. Make sure they are not muted or the
volume is not too low, which might make you think that the mic or speaker is not working.

Fix #03: Set HyperX Cloud Stinger mic as the default device

Maybe your HyperX Cloud Stinger mic is disabled or not set as the default device on your computer. You can easily re-enable it and set it as the default device as follows:

-Press Win+R key to bring up the Run dialog, then type “control” and press Enter.

-In Control Panel, select Large icons from the View by drop down menu in the top right corner.

-Click on Sound.

-Click the Recording tab, then right-click on any empty place inside the device list and select Show Disabled Devices.

-Right-click the Headset Microphone and select Enable. Then right-click it again and select Set as Default Device.

Fix #04: Update your headset driver

The mic on your HyperX Cloud Stinger headset won’t work if you are using wrong or outdated driver. So you should update the driver to see if that’s a problem for you. Follow these steps to do this:

-Open the Sound window following the first three steps from the above Fix #03.

-Go to the Playback tab, right-click on your headphones and select Properties.

-Click on the Properties button in the Controller Information section.

-Then click Change Settings.

-Click the Driver tab and select Update Driver.

-Let the Windows Search automatically for updated driver software.

Once you’ve updated the driver for your HyperX Cloud Stinger headset, restart your computer. Then check to see if the microphone is working.

Fix #05: Reset/reinstall Windows

If the issue persists, chances are your operating system has corrupted files or configurations that are preventing your headphone’s mic from working properly. You can reset or reinstall Windows to solve this problem. Remember to back up your computer first
to help avoid any data loss.

Once the Windows is reinstalled on your PC, reinstall your headset and see if it fixes the problem for you.

In case the mic on your HyperX Cloud Stinger headset still isn’t working, it’s probably a hardware issue.

Hope this information helps

Sincerely,

Louie

 

HyperX Cloud Stinger Mic Is Not Working

Hello, I have recently bought a HyperX Cloud Stinger gaming headset and when i try to talk it doesn't pick up my voice. When I try to talk using discord it says that it doesn't detect an input device even though I plugged the cable to my microphone port.
When I go to the sound tab then go to recording it it shows that I have my microphone as my default device and it shows that my line in is not plugged in though i have both ports plugged in. Is there any way to fix the line and is that the reason my microphone
won't work? My audio works fine it's just the mic that doesn't get picked up as an input device.

 

Kingston Announces the HyperX Cloud Stinger Gaming Headset

HyperX, a division of Kingston Technology Company, Inc., the independent world leader in memory products, solidifies its commitment to creating quality gaming gear for everyone with the release of the HyperX Cloud Stinger gaming headset. Designed to make even the most casual gamer feel like a pro, the HyperX Cloud Stinger features HyperX signature memory foam and 50mm directional drivers to deliver a comfortable, high-quality sound experience at an affordable price.

HyperX Cloud Stinger weighs just 275 grams and is built with 90-degree rotating ear cups to provide hours of comfort for console and PC gaming. The lightweight headset includes 50 mm directional drivers that are tilted to position sound directly into the ear, resulting in a broader and more accurate in-game sound. HyperX Cloud Stinger also offers a convenient set of features for gameplay, including a swivel to mute the microphone, an adjustable steel slider for long lasting durability, and volume controls on the headset.





"Building on the success of HyperX Cloud Gaming Headsets designed for gamers of all skill levels, including professional eSports athletes, our new Cloud Stinger brings our quality to all players, no matter their budget or expertise," said Lawrence Yang, business manager, HyperX. "The Cloud Stinger rounds our line of Cloud Gaming Headsets to deliver consumers a broader range of premium in-game audio for gaming, music, entertainment, and more."

With optimal audio performance and sound quality, the HyperX Cloud Stinger ensures crisp and clear audio to help gamers quickly locate rivals for gameplay advantage across platforms. HyperX Cloud Stinger has multi-platform compatibility out-of-the-box with PC, Xbox One, PS4, Wii U and mobile devices.

"HyperX makes some truly great headsets, so when I tried out HyperX Cloud Stinger, I didn't expect anything less," said Gordon Hayward, professional NBA basketball player and avid gamer. "The sound quality is great. Whether traveling during the season, watching others battling it out online, or playing at home, HyperX Cloud Stinger is an all-star headset in its price class."

HyperX Cloud Stinger Key Features:

• Lightweight Design - Minimal weight for enhanced comfort
• Audio Precision - Optimal audio performance and sound quality
• Adjustable Steel Slider - Long lasting durability and stability; high-quality build
• Intuitive Volume Control - Easily accessible volume slider to adjust audio on the headset
• Noise-Cancellation Microphone - Clear voice quality; conveniently flip the microphone to mute
• Multi-Platform Compatibility - Enjoy comfort and enhanced audio experience on PC or console; plug into a mobile device2 and wear the headset on the go

Additional HyperX Cloud Stinger Specifications:

Headphones

• Driver: Dynamic, 50 mm with neodymium magnets
• Type: Circumaural; closed back
• Frequency response: 18Hz-23,000Hz
• Impedance: 30 Ω
• Sound pressure level: 102 ± 3dBSPL/mW at 1kHz
• T.H.D: ≦ 2%
• Input power: Rated 30mW, Maximum 500mW
• Weight: 275g
• Cable length and type: Headset (1.3m) + Extension Y-cable(1.7m)
• Connection: Headset - 3.5mm plug (4 pole) + extension cable - 3.5mm stereo and mic plugs

Microphone

• Element: Electret condenser microphone
• Polar pattern: Uni-directional, Noise-canceling
• Frequency response: 50Hz~18,000Hz
• Sensitivity: -40 dBV (0dB=1V/Pa,1kHz)