Windows 10: I added a new device on to my Office account but it seems to have replaced another without...

Discus and support I added a new device on to my Office account but it seems to have replaced another without... in Windows 10 Software and Apps to solve the problem; I recently got a new Surface Pro 7 and when I went to add this device to my pre-existing Microsoft Office account, it replaced a product I didn't want... Discussion in 'Windows 10 Software and Apps' started by ChloeOrchard, Jan 9, 2021.

  1. I added a new device on to my Office account but it seems to have replaced another without...


    I recently got a new Surface Pro 7 and when I went to add this device to my pre-existing Microsoft Office account, it replaced a product I didn't want it to. Why did this happen?


    How can I fix this? Is there a way to backtrack and get the older device back?


    I hadn't chosen an option to replace a device, just to add a new one.


    Thanks!

    :)
     
    ChloeOrchard, Jan 9, 2021
    #1
  2. Vesao Win User

    Remove account

    I suggest you backup your personalized files first before removing the account.
    To delete an account, follow these steps:
    1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
    2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:
     
    Vesao, Jan 9, 2021
    #2
  3. How to replace old Microsoft Account with a new Microsoft Account

    Hi Hitendra,

    Thank you for posting in Microsoft Community. I understand your concern and I am glad to assist you.

    I would suggest you to switch your Microsoft account to a Local account first and then switch back with a new Microsoft account. Please refer to the following steps:

    Step 1:

    • Type Manage your accounts
      in the search bar and click on it
    • Click on "sign in with a local account instead"
    • Press next and complete the process.
    • If you do not have a local account, leave the credentials blank and proceed.

    Step 2: Now, on the newly converted Local account, follow these steps to add a new MSA.

    1. In the Start search, type "Manage your accounts" and press Enter.

    2. Choose 'Accounts'.

    3. Click on "sign in with a local account instead"

    4. Enter the Microsoft account ID and Password and click Next.

    Hope this post helps. Get back to us for further queries. We are happy to help!
     
    Joy Kemprai, Jan 9, 2021
    #3
  4. scopio Win User

    I added a new device on to my Office account but it seems to have replaced another without...

    Office 365 Outlook email accounts

    The reason I am asking these questions are that two individuals are buying two new laptops and would like to share one Microsoft Office 365 Personal.
    A has a subscription to Microsoft Office 365 Personal already and wants to share the same account with B.
    I have installed Microsoft Office 365 Personal in a second pc B and when launching Outlook all my email accounts from A were loaded. So, I cannot figure out how to install Microsoft Office 365 Personal in a second pc so that my email accounts A are not loaded.
    This raises more questions for me.
    1. So this
      • User A installs and activates O365 on User B's laptop
      • User B adds his / her email accounts to Outlook
      would not apply to Microsoft Office 365 Personal as it breaches the licence agreement?
    2. Am I correct?
    3. If it does apply how can I install Microsoft Office 365 Personal in a second pc so that my email accounts A are not loaded, and I can only add B email account on the second pc?
    4. Would B be able to access A OneDrive?
    5. Or would B have a separate 1TB free space in One drive, or only the free 5GB or none at all?
    6. And most importantly is this even legal or in breach of contract as Microsoft Office 365 Personal is for one user only?
     
    scopio, Jan 9, 2021
    #4
Thema:

I added a new device on to my Office account but it seems to have replaced another without...

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