Windows 10: I am getting microsoft family restrictions and im not in a family

Discus and support I am getting microsoft family restrictions and im not in a family in User Accounts and Family Safety to solve the problem; Ive been getting pop ups asking for a family member permission to open photos and videos in my folders and to access spotify. I have changed my age on... Discussion in 'User Accounts and Family Safety' started by Petra_023, Dec 8, 2019.

  1. Petra_023 Win User

    I am getting microsoft family restrictions and im not in a family


    Ive been getting pop ups asking for a family member permission to open photos and videos in my folders and to access spotify. I have changed my age on the account and have removed myself from the family but nothing is working. I have been trying to fix this problem for over a year. Can anyone help? I am getting microsoft family restrictions and im not in a family cfc5943b-7803-40b9-ae8f-6e69272454ed?upload=true.png

    :)
     
    Petra_023, Dec 8, 2019
    #1
  2. Sten2.0 Win User

    Microsoft family restrictions

    Hi,

    You actually need your parent to turn off any restrictions on your account. I'm afraid you need to get yourself back to your family temporarily. These are the instructions for an adult account.

    • Go to account.microsoft.com/family and sign in with your Microsoft account.
    • To remove a child, find their name, then select Content restrictions. Turn off any settings you may have enabled. Then go back to your family’s page, find the child’s name again, and select More options > Remove
      from family.
    • If you want to remove a child because they’re now an adult, or if an adult account has been misclassified as a child account, they’ll need to verify
      their account
      .

    I personally think you should be good without doing the third step, but I can't give you a guarantee.

    Hope it does the trick. In case of any issues, I'm happy to help you more when needed. If it worked, please mark the answer as helpful.
     
    Sten2.0, Dec 8, 2019
    #2
  3. Jelo Sen Win User
    Family restrictions on adult account

    Hello Erik,

    There are several reasons for this issue to happen. if you’re sure that your account should not be included in a family restriction, we suggest that you check the below articles:

    These articles contain steps that you can perform to help you resolve your issue.

    Keep us updated with the results.
     
    Jelo Sen, Dec 8, 2019
    #3
  4. Brink Win User

    I am getting microsoft family restrictions and im not in a family

    Changes in Microsoft family


    Source: Microsoft account | Whats new for Microsoft family
     
    Brink, Dec 8, 2019
    #4
Thema:

I am getting microsoft family restrictions and im not in a family

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