Windows 10: I am having trouble installing Fidelity Active Trader Pro, I am using a Dell XPS

Discus and support I am having trouble installing Fidelity Active Trader Pro, I am using a Dell XPS in Windows 10 Installation and Upgrade to solve the problem; I have tried to install Fidelity Active Trader Pro with no success. I have logged tickets with Fidelity and they said it was a Antivirus/Microsoft... Discussion in 'Windows 10 Installation and Upgrade' started by Vick_C, Mar 17, 2020.

  1. Vick_C Win User

    I am having trouble installing Fidelity Active Trader Pro, I am using a Dell XPS


    I have tried to install Fidelity Active Trader Pro with no success. I have logged tickets with Fidelity and they said it was a Antivirus/Microsoft Issue. I have talked to Bitdefender and they have said its not their issue. I have installed debugging software from Microsoft and that hasn't helped either.


    I logged in using Safe mode and tried to install that didn't work. I logged in using Safe mode with network connection and that also didn't work. I am at a loss for how to get this to install.

    :)
     
    Vick_C, Mar 17, 2020
    #1

  2. Cannot run or reinstall Fidelity Active Trader Pro after Windows 10 upgrade

    Our computers at work upgraded to Windows 10 on Friday of last week but my Fidelity Active Trader Pro which was already installed, refused to open. No errors, just nothing. So I thought I would uninstall and reinstall. When I try to run the setup.exe
    file it has a quick window that closes too fast to read and another that says it may take a few moments that disappears on about 5 seconds. The ActiveTraderProInstaller appears in my background processes in the task manager but it is not using any resources
    or doing anything. Any ideas on how to fix this?
     
    Taylor Haines, Mar 17, 2020
    #2
  3. Seattlite Win User
    "Your administrator has blocked this application because it potentially poses a security risk to your computer" software installation error

    Hello,

    The Windows 10 install on a new laptop poses this error when I attempt to install a trusted software application (Fidelity Active Trader Pro). It does not matter whether I execute the small setup file as an administrator. No other computer I've owned has
    ever presented a "security risk" installation error for Active Trader Pro. The setup file is genuine and was downloaded directly from Fidelity.

    Fidelity tech support refuses to troubleshoot and advised that there are registry edits required to successfully correct this installation challenge, but refuses to provide any guidance as to a specific solution or even a web resource.
     
    Seattlite, Mar 17, 2020
    #3
  4. I am having trouble installing Fidelity Active Trader Pro, I am using a Dell XPS

    windows xp installation and dual core am

    could someone please list the steps they follow to install windows with a dual core processor and windows xp service pack to. I'm reletively new to amd dual core and i feel i'm missing a step. All help will be appreciated. thanx
     
    exodusprime1337, Mar 17, 2020
    #4
Thema:

I am having trouble installing Fidelity Active Trader Pro, I am using a Dell XPS

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