Windows 10: I am In Trouble

Take your time, Sir! *Smile

 

Win14393PESE_x64 ISO v170116 (New) returned "Something went wrong".

 

Try the 32-bit version

 

The problem is how to get to the DOS prompt? If the computer boots with Windows it doesn't allow me to click on anything once it's at the desktop. Anything on the taskbar or anything else.

I've tried to choose Macrium in the boot menu but I get a recovery page that says there is an error and something is missing.

BTW Dick - I'm female *Smile

 

Thanks NavyLCDR for your help. I am downloading the bootable rescue disk as we speak. I'm not too tech savy but I can follow simple instructions..lol. I've sure made a big mess and need to get it figured out soon.

 

That's my name, in my signature.

 

It doesn't work. I get an error page showing error code 0xc0000225

 

Some info on that error.

Error code 0xc0000225: Windows Recovery Screen Solution

 

Thanks Dick. I'm off to watch some TV...my head is about to burst but sure appreciate the help. *Smile

Good night all
Loopy

 

I have a couple of questions. Sorry but I don't want to mess things up more than I already have. When I go to the command prompt it shows C:/users/Loopy....is this where I do the above? or should it just be C:/ and if so how do I change it to C:/ or am I doing this completely wrong?

2: When you say 'mount the ISO' what exactly does 'mount' mean. and where am I mounting it?
Sorry if these sound like dumb questions but.... *Smile

Loopy

 

As long as it is an Admin Command prompt, it doesn't matter about the directory. Your user dir is fine. The title at the top should look like this:





"Mounting" is the term for making Windows see the ISO as a disk drive. It will assign a drive letter, and look just like any other hard disk or SSD. To mount it, right click the ISO. If you see the word Mount at the top of the options list, click it. Otherwise, open it with Explorer as shown in this example.