Windows 10: I am new to Windows and just bought a device app from the store by accident. How do I...

Discus and support I am new to Windows and just bought a device app from the store by accident. How do I... in Windows 10 Software and Apps to solve the problem; I don't see that option anywhere in my digital order page. have nothing I can install it on and it cost $50.... Discussion in 'Windows 10 Software and Apps' started by sberryEI, Dec 26, 2020.

  1. sberryEI Win User

    I am new to Windows and just bought a device app from the store by accident. How do I...


    I don't see that option anywhere in my digital order page. have nothing I can install it on and it cost $50.

    :)
     
    sberryEI, Dec 26, 2020
    #1
  2. P4-630 Win User

    Microsoft is purging a lot of low quality apps from the Windows Store

    "Microsoft is sending emails to some Windows Store developers informing them that their apps have been removed from the Store for violating its quality standards."

    "Neowin reports that app developers have been receiving these emails over the past couple of days:

    In its latest review of the Store, Microsoft is evaluating if the published apps are good enough to be listed in the Windows Store. This includes publicly available apps as well as private beta apps. Additionally, Microsoft is also asking developers to delete any promotional campaigns for their apps to prevent advertising charges. Similarly, app name reservations are also being nullified; which means that if your app is unpublished, there's no guarantee that you'll be able to republish it under the same name.

    Officially, the policies for the Microsoft Store says that apps must have "distinct and informative metadata" and "provide a valuable and quality user experience". There are also some specific standards that must be in the apps, including having a name that is not similar to another app or device, along with offering a description that is accurate about its features and functions.

    There have certainly been many Windows Store users who have complained over the years about the large number of apps published that are clones of other apps or ones that are simply poorly made. Hopefully, this new move by Microsoft will help to curb these issues, at least for now.
    "

    Microsoft to remove low quality apps from Windows Store
     
    P4-630, Dec 26, 2020
    #2
  3. John Sarc Win User
    Windows Firewall blocks App Store from downloading new apps

    Hi,

    Let's try to check if the app store you're referring to if it's really blocked by Windows Firewall. See these steps:

    • Open Windows Firewall from the taskbar >
      Firewall & network protection
      > Allow an app through firewall.
    • A new window will show up containing the list of the apps that ca be allowed through Firewall.
    • Look for the app you want to be accessed, and make sure that the Domain, Private and Public are ticked. That would allow the app store to be accessed.

    Let us know what happens after doing the suggestion.
     
    John Sarc, Dec 26, 2020
    #3
  4. Gino Des Win User

    I am new to Windows and just bought a device app from the store by accident. How do I...

    Windows Store not updating existing apps but successfully downloads new apps

    Hi,

    In order to diagnose the issue, we suggest that you try the following methods:

    Method 1: Kindly run the Windows Store Apps troubleshooter.
    To run it, follow the steps below:

    • Click Start.
    • On the search bar, type Troubleshooting, and click on
      Troubleshooting
      from the results.
    • On the left pane, click View all.
    • Click Windows Store Apps.

    Method 2: We suggest that you manually reset the Windows Store app cache
    and then try to update apps again. To manually reset, follow the steps below:

    • Click Start.
    • On the search bar, type CMD, and right-click CMD
      from the results.
    • Click Run as administrator.
    • Type wsreset, and press Enter.

    Let us know how it goes for us to assist you further.
     
    Gino Des, Dec 26, 2020
    #4
Thema:

I am new to Windows and just bought a device app from the store by accident. How do I...

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