Windows 10: I am not able to do a Back-up to an external hard drive

Discus and support I am not able to do a Back-up to an external hard drive in Windows 10 Installation and Upgrade to solve the problem; I am trying to do a back-up to an external hard drive. I select Back Up using File History, and Automatically Backup Files is On. I then go to More... Discussion in 'Windows 10 Installation and Upgrade' started by JenniferRooks, Feb 28, 2021.

  1. I am not able to do a Back-up to an external hard drive


    I am trying to do a back-up to an external hard drive. I select Back Up using File History, and Automatically Backup Files is On. I then go to More options, but when I press Back-up now, it hangs for a few seconds and then 'Cancel' appears. Why wont it back up?. I have tried it both on my external hard drive and a sanDisk that has 16 gb of free space.

    :)
     
    JenniferRooks, Feb 28, 2021
    #1
  2. Remon Ont Win User

    External Hard Drive

    Hi John,

    We suggest that you try the troubleshooting steps below:

    • Open your External Hard Drive file in File Explorer.
    • Type the name of the file you want to search on the search box and click Enter.
    The file will show up in Search Results and you will be able to move it to the correct folder.

    Let us know if you need further help.
     
    Remon Ont, Feb 28, 2021
    #2
  3. twynog Win User
    External hard drive not recognised

    Thanks for this. I've done what you suggested and been through all the steps mentioned in the article. The hard drive works fine on a Mac computer, and I've managed to copy the information on it. It must be a Surface issue so I'll try to get a chat line tomorrow.
     
    twynog, Feb 28, 2021
    #3
  4. I am not able to do a Back-up to an external hard drive

    external hard drive

    Hi Chrpee,

    If you can't find external hard drive on Disk management than the next step is using the diskpart via command line, please follow the steps below:-

    On the keyboard hit ((Windows logo key + R key)) than type ((CMD))

    Now the windows command line will appear, the next steps is to type ((diskpart))

    After that type ((list disk)) to show you the list of hard disks with partitions

    If you found your external hard drive one of the list than you need to type ((select disk number)), note: the number is a disk number

    Once you selected the hard disk or partitions than type ((clean))

    than type ((create partition primary))

    than type ((select partition 1))

    than type ((active))

    than type ((format fs=ntfs quick))

    than type ((assign))

    last type ((exit))

    Check if the external hard drive appeared, if not please see the link below for more info and let me know if you need any assist

    https://uk.pcmag.com/dvd-burners/120624/what-to...
     
    Abdirahman Issa, Feb 28, 2021
    #4
Thema:

I am not able to do a Back-up to an external hard drive

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