Windows 10: I am not able to get the login to my account. I have tried to recover it but not able to do it.

Please help me to solve it

:)

 

Not Able to login

Hi,

Thank you for posting to Microsoft Community.

Please confirm the following things for me.

1. Is your system connected to the internet? You can check this through the network icon at the bottom left corner of your login screen.
   
2. What error message are you receiving when you login with your Microsoft account?
   

I would suggest you to login to
http://login.live.com/ with your Microsoft account and check if you are able to sign-in with your credentials.

If you are able to sign-in with your Microsoft account on the live website, you can follow the steps in this article to ‘Start
your PC in safe mode in Windows 10’, kindly follow the steps in the section ‘From the sign-in screen’ and check if you are able to login to your system.

We await your response.

Aaron Summith

Microsoft Community – Moderator

 

Not able to login to Windows 10 when entering the password into it.

Hi Linda,


Thank you for posting your query on Microsoft Community.



To assist you better, please provide us the below information:

• Are trying to login as Microsoft Account or Local Account?
• Were you able to upgrade to Windows 10 successfully and not able to login to Windows 10?
• Have you tried to check with different keyboard?

I suggest you to try to enter the password using On-Screen Keyboard and check if it helps.

1. When at login page, click on Ease of Access which is available at the bottom right corner of the screen.

2. Then click on On-Screen Keyboard.

3. Try to enter the correct password and check if you are able to login to the computer.



Reply to us with the information, so that we can assist you better.

Let us know if you need any further assistance on Windows related issues and we will be glad to help.

 

Not able to login to my laptop on Windows10 account even after resetting password.

Hi,

I am not able to login to my laptop (Windows10), when ever I input the password it gave me incorrect password error. I did following steps.

1. Tried login but received error "That password is incorrect. Make sure you're using the password for your Microsoft account. You can always reset it at account.live.com/password/reset."

2. Reseted my password on another device and restarted the troubled laptop. Tried login but received the same error.

3. Used the virtual keyboard, but received the same error again.

I am able to see my troubled device in the Windows profile (on another device) so I am sure that, I have changed the password on the correct profile.

I want recover data from my hard disk. Please suggest how can I access my data back.