Windows 10: I am not allowed access to a part of windows defender

I am not able to get to a part of Windows Defender. Here is the message I get:





How do I allow myself to get access to this. This is my own computer at home. That would make me the IT administrator.

:)

 

Windows defender does not allow for me to unquarantine items

Hi Michael,

The Real-time protection feature of Windows
Defender stops malware from running on your device. It's possible that this feature is preventing the system from restoring/allowing the affected program. If you're sure that the affected program is virus free, we suggest that you disable the
feature temporarily and try to restore the program. To do this, follow the steps below:

• Type Windows Defender settings in the search bar and press
  Enter.
• Under Windows Defender, disable
  Real-time protection by clicking the toggle button.
• Once you're done, restore the affected file/program and check if the issue persists.

Also, you can allow a quarantined file/program from the Windows
Defender desktop app. If you have the app installed on your device, you can follow these steps:

• Type Windows Defender in the search box, and then select the Desktop app.
• Under the History tab, click on the check box for the affected file/program.
• Select Allow item.

We'll appreciate if you can send us an update.

 

Windows defender false positive - forced to allow threat


Windows defender has started to identify C:\Windows\System32\mshta.exe as a threat [normally reported as a Trojan Powessere.G]. I use mshta.exe to run an hta custom MsgBox - I have been hoping to keep using my current CustomMsgBox tool [batch file calling a vbs-hta file] until later this year when I hope to have had enough time to replace it with a PowerShell alternative.

Windows defender's notification lets me "allow the threat" but that seems to me to be a bigger security hole than is necessary - it will now ignore a potentially real intrusion when all I want to run is a genuine Windows component. My immediate problem is fixed but I would prefer to fix the false positive using the exclusions list.

I cleared the 'Allowed threats history' so I could use the exclusions list instead. I added C:\Windows\System32\mshta.exe to the file exclusions list and I checked that it had taken properly by checking the exclusions list both in the UI & in the Registry. But the exclusion made no difference, it continued to detect and block the exe.

I have repeated the attempt several times [by clearing the allowed threats list & exclusions list beforehand] and the results are the same every time
- allowing the threat works,
- using the exclusions list has no effect.

I studied the relevant tutorial but have not spotted an error in what I have been doing - Add or Remove Windows Defender Exclusions

Does anybody with experience of using the exclusions list to counter false positives have any suggestions for me?

Denis

 

Windows Firewall - how to allow access

I believe that my firewall is blocking access to Family Tree Maker / Ancestry / MacKiev SYNC - I can't see any reference to any of these names in the allowed list ....

I can't see any way of adding to the allowed list

Any suggestions ?