Windows 10: I am not computer literate. My computer, hp 19 all in one, has been infected by malware. I...

Discus and support I am not computer literate. My computer, hp 19 all in one, has been infected by malware. I... in AntiVirus, Firewalls and System Security to solve the problem; My computer started to give me all 6 in search bars. It the switched to all 4. Once it even happened to my log in bar. Is there a solution that I can... Discussion in 'AntiVirus, Firewalls and System Security' started by jederman, Nov 5, 2019.

  1. JEDERMAN
    jederman Win User

    I am not computer literate. My computer, hp 19 all in one, has been infected by malware. I...


    My computer started to give me all 6 in search bars. It the switched to all 4. Once it even happened to my log in bar. Is there a solution that I can Understand.

    :)
     
    jederman, Nov 5, 2019
    #1
  2. LISAGLENN
    lisaglenn Win User

    How to Fix a Malware Infected Computer?

    Hi everyone..*Smile I am not computer literate. My computer, hp 19 all in one, has been infected by malware. I... :)
    My system was infected with a Malware. Even after malware has been removed from a computer many of the problems caused by it still remain.
    How do I Recover my Important Files Deleted During Infection?
     
    lisaglenn, Nov 5, 2019
    #2
  3. JSSSSSSSSS
    Jsssssssss Win User
    Infected computer

    It would help to know some more details...

    How to ask an effective question

    How to include a screenshot in your post

    ***********

    See if this free, multi-step guide help:

    Remove adware, pop-ups and virus from Windows 10 (Removal Guide)

    You might want to use this free tool:


    How to find and clean malware infections with Emsisoft ...

    or

    see this wiki:
    List of Malware Removal Tools

    Suggestion to read:

    Best Practices for Safe Computing - Prevention of Malware Infection

    especially
    Supplementing your Anti-Virus Program with Anti-Malware Tools
     
    Jsssssssss, Nov 5, 2019
    #3
  4. MOXIEMOMMA
    MoxieMomma Win User

    I am not computer literate. My computer, hp 19 all in one, has been infected by malware. I...

    steps taken for infected Pc's.


    Hi:

    There is no one set of "boilerplate", "cookbook" or standard steps.
    Each computer is unique.
    Each malware infection is unique.
    Proper diagnosis, cleanup and repair depends on the particular infection and the system that is infected.
    The process can be tedious and time-consuming, often requiring the use of multiple powerful tools, in the proper sequence.
    Many of them can actually damage the system if deployed improperly by untrained computer users.

    Bottom line:
    Malware cleanup is best done with *customized* support provided by trained individuals who know what tools to use and how to use them.

    There are a few folks with such expertise here at this forum (I am not one of them).
    And there are a number of reputable computer disinfection fora where trained malware removal experts provide free, custom assistance.

    Cheers,
     
    MoxieMomma, Nov 5, 2019
    #4
Thema:

I am not computer literate. My computer, hp 19 all in one, has been infected by malware. I...

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