Windows 10: I am trying to install a HP printer. I get an error message that says I need OS: 602.64 How...

Discus and support I am trying to install a HP printer. I get an error message that says I need OS: 602.64 How... in Windows 10 Customization to solve the problem; iI need to get To install my HP printer. How can I get this?... Discussion in 'Windows 10 Customization' started by EarlStites, Sep 18, 2018.

  1. I am trying to install a HP printer. I get an error message that says I need OS: 602.64 How...


    iI need to get To install my HP printer. How can I get this?

    :)
     
    EarlStites, Sep 18, 2018
    #1
  2. HAT
    hat Win User

    Can't share printer—getting error message

    Not working... I see the printer, but when I go to add it, I get this messge: "Windows could not connect to the printer (error 0x0000000d)."

    I installed the 32-bit drivers for it and printed something out from the pc the printer is connected to, and I went to the additional drivers page and added drivers for 64-bit, and when I went to add the printer on the other machine, it copied drivers over, but after that I got the error message listed above...
     
  3. newtekie1 Win User
    Can't share printer—getting error message

    Step 1: Go to store.
    Step 2: Buy a less shitty printer.
    Step 3: Pick up some beer while you are there.
    Step 4: Enjoy both your new printer and your beer.

    In all seriousness, I have had more issues with Lexmark printers and their shitty drivers then any other manufacturer, HP is a close second though.

    However, if you don't want to get a new printer*Laugh :laugh:, and I can understand that, when my Lexmark was giving me the same troubles in Win7(and Vista) I had to make sure the Windows firewall was ON and the firewall service was enabled and running. After I shared it I could re-disable the firewall and firewall services.
     
    newtekie1, Sep 18, 2018
    #3
  4. newtekie1 Win User

    I am trying to install a HP printer. I get an error message that says I need OS: 602.64 How...

    Can't share printer—getting error message

    Actually, my business card does say "Senior Network Engineer"*Laugh :laugh:, but that is only part of what I actually do, we are a full computer shop handling anything from basic computer setup to corporate networking to custom builds.

    The error is definitely a problem with the 64/32 bit drivers conflicting, it is a real pain in the ass especially with Lexmark printers. With HP printers, you can just use a net use command to map the network printer to the LPT1 port and then install the printer as a local printer. However, Lexmark usually doesn't allow this with their printers, the drivers are coded in a way that won't allow them to be installed on an LPT port if the printer is supposed to be USB.

    You can try removing the lexmark driver from the XP additional driver section, then try connecting to the printer again. It should ask you for the proper driver. You should be able to extract the lexmark driver somewhere on the 64-bit machine, and point to that location when asked. Also, if this is successful, you will probably have to go into both the XP and the Win7 machine's printer properties, go to the advanced tab, and change the print processor to WinPrint with datatype being RAW.
     
    newtekie1, Sep 18, 2018
    #4
Thema:

I am trying to install a HP printer. I get an error message that says I need OS: 602.64 How...

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