Windows 10: I am trying to uninstall cyberlink power dvd 12

Discus and support I am trying to uninstall cyberlink power dvd 12 in Windows 10 Software and Apps to solve the problem; I recently installed windows 10 pro, love the program. recently I tried on a few occasions to uninstall cyberlink power dvd 12, it is listed as... Discussion in 'Windows 10 Software and Apps' started by Gregg_trvltheusa, Feb 13, 2020.

  1. I am trying to uninstall cyberlink power dvd 12


    I recently installed windows 10 pro, love the program. recently I tried on a few occasions to uninstall cyberlink power dvd 12, it is listed as cyberlink media 10 in the apps files. when I hit uninstall, install shield starts and stops 3/4 ways thru and give the following message. 1628 failed to complete installation. can somebody tell me how to fix 1628 and uninstall cyberlink media suite 10. thx g

    :)
     
    Gregg_trvltheusa, Feb 13, 2020
    #1
  2. Roohi_Taj Win User

    cyberlink power DVD

    Hi andreaszabo_516,

    Thank you for your response.

    Follow the steps to uninstall and reinstall Cyber link application.

    1. Click on the Settings icon from the start menu.
    2. Click on Apps > Click on
      Apps and features.
    3. Scroll down and search for cyber link power DVD application.
    4. Click on the application and select
      Uninstall.
    Restart the computer and download cyber
    link power DVD application

    from Microsoft store. Let us know if it is working.

    Hope it helps.

    Let us know if you got the help you needed by clicking ‘Yes’ or ‘No’.

    Roohi Taj S

    Microsoft Community - Moderator
     
    Roohi_Taj, Feb 13, 2020
    #2
  3. Roohi_Taj Win User
    cyberlink power DVD

    Hi andreaszabo_516,

    I understand how something like this can really try your patience. However, let’s try to fix this issue with the following steps.

    Visit Cyber
    link power DVD application

    in Microsoft store, go to System requirements option. It is stated that the application is only compatible with Windows 8, however I suggest you to run this program in a compatibility mode. You can follow the
    steps mentioned in the Microsoft article on Make older
    programs compatible with this version of Windows
    .
    You can also try with another DVD and check for the issue.

    I would also suggest you download the other DVD player from Microsoft store which is compatible with Windows 10 or use your favorite search engine to find the DVD player to accomplish the same task. Let us know the results to help
    you further on this issue.

    Hope it helps.

    Roohi Taj S

    Microsoft Community – Moderator
     
    Roohi_Taj, Feb 13, 2020
    #3
  4. Roohi_Taj Win User

    I am trying to uninstall cyberlink power dvd 12

    cyberlink power DVD

    Hi andreaszabo_516,

    Thank you for writing to Microsoft Community Forums.

    Could you please help me with the below questions:

    • What is the make and model of the computer?
    • Which version of Windows are you using? (To check, type: winver in start menu and hit enter.)
    • What happens when you play the DVDs using Cyber link PowerDVD? Do you get any errors?
    • Have you tried playing these DVDs using any other application on your computer?

    If the power DVD application is downloaded from the Microsoft store, I would suggest you to refer this article to
    Fix problems with apps from Microsoft
    Store
    and see if it helps.


    As you have also mentioned that there is a conflict with Bluetooth connection and shutdown of Windows, we can try and reset the power schemes to default and update the Bluetooth drivers from the steps below.

    Step 1: Restore default power options.


    • Press Windows key + X and select Command prompt (Admin).
    • Copy and paste the command :
      powercfg -restoredefaultschemes
    • Press enter and check if you can turn off the computer now.

    Step 2:
    Update Bluetooth drivers.

    1. Press Windows and R key together on your Keyboard.
    2. Type devmgmt.msc and hit enter.
    3. Right click on the Bluetooth driver and select “Uninstall”.
    4. Restart the computer once it is uninstalled.

    Restarting the computer will automatically install the drivers. For more information, refer the Microsoft article
    on Update drivers in Windows
    10
    .

    Hope it helps.

    Roohi Taj S

    Microsoft Community - Moderator
     
    Roohi_Taj, Feb 13, 2020
    #4
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I am trying to uninstall cyberlink power dvd 12

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