Windows 10: I am trying to "unlock" childs microsoft family account,

Discus and support I am trying to "unlock" childs microsoft family account, in User Accounts and Family Safety to solve the problem; I am trying to "unlock" childs microsoft family account as the admin but when I click through the prompts, it tells me "and adult must approve this"... Discussion in 'User Accounts and Family Safety' started by Caroleaxium, Oct 15, 2020.

  1. I am trying to "unlock" childs microsoft family account,


    I am trying to "unlock" childs microsoft family account as the admin but when I click through the prompts, it tells me "and adult must approve this"

    I have already approved 5. I am wondering why this is happening now? HELP!


    Thank you!

    :)
     
    Caroleaxium, Oct 15, 2020
    #1
  2. Micah Bat Win User

    Child's account history not showing up in Microsoft Family Safety

    Just to confirm, have you tried using a different browser and check if the issue persists? Since doing the steps provided on the link didn't help you resolve your concern, we would suggest you to recreate your son's account on the Alienware computer. To
    do so, kindly follow the steps below:

    • Go to Settings.
    • Click Accounts.
    • Click Family and other
      users
      .
    • Click Sign in with
      a local account instead
      (to convert her account to a local account).
    • After doing so, delete the local account. To delete a local account, kindly follow the steps below:
      • Go to Settings.
      • Click Accounts.
      • Click Family and other
        users
        .
      • Click the local account and then, click Remove.
      • A new window will open, click Delete account and data.
    • After deleting the local account, re-link the Microsoft account of your son as a user, then add it to your family.

    For more information on how to add a child account to your family, kindly click
    this link.

    Let us know how it goes.
     
    Micah Bat, Oct 15, 2020
    #2
  3. Microsoft Family Child Account - Able to Access Blocked Accounts

    Hi Randy,

    The issue that you’ve encountered regarding the restrictions that you’ve set on your child’s account under
    Microsoft Family may be caused by some configuration on the feature. To sort out your concern, we suggest that you remove and re-add your child’s account to the
    Microsoft family. This process will re-establish a good configuration on the account. To remove a Family member, you may follow the steps provided in this article on how to
    remove members from your Microsoft family.
    Once you’re on the page, you may proceed with the steps under the Online section, and then complete the process. After completing the steps, you may go to this article on how to
    set up your family, and then complete the given steps. After completing the process,
    you may set the restrictions to your child’s account by following the steps given in this article on how to
    set restrictions for your child
    on Windows 10 and Xbox One.


    Keep us updated about your concern for additional assistance.
     
    Joseph Ban, Oct 15, 2020
    #3
  4. I am trying to "unlock" childs microsoft family account,

    Not to Accept Invitation from a Child Account

    Hi Timothy,

    Welcome to Microsoft Community and we appreciate your interest in Windows 10.

    Let me try to help you to fix the issue.

    Let’s try simple steps and check if it helps in resolving the issue. I would suggest you to remove the child account from family safety and add it again. Follow the below steps to remove the child account.


    • To remove a child, choose Remove at the top of the section labeled Select a child to view or edit their settings.

    • To remove an adult, including the account you used to sign in with, choose Remove at the top of the Adults section. If you're the only adult in the family, you'll need to remove all the kids before you can remove yourself.

    • Select the person you want to remove from the family.
    • Select the Remove button that appears when you've chosen the person to remove.
    Once you remove the account, try to add the account again and check it helps.

    https://account.microsoft.com/family#/

    Hope this helps. Post us with the status we will be glad to help you.
     
    Billion Debbarma, Oct 15, 2020
    #4
Thema:

I am trying to "unlock" childs microsoft family account,

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