Windows 10: I am trying to update my laptop. It downloads, installs and prompts restart. Then it...

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:)

 

Installation media boots to command prompt

I've just booted from known working install media to see exactly what it does when booting. The sequence of events is...

1. Windows logo on a black screen
2. circling dots appear beneath the logo
3. light blue 'Please wait' screen with circling dots
4. a command prompt window (very briefly)
5. the initial Setup page appears

Do you see steps 1-3? If so, it appears you have stopped at step 4, suggesting that something on the disc cannot be read.

Does the disc boot properly in another machine? If so, try cleaning the laptop's drive lens then try booting from the disc again.

If not, make new install media with Microsoft's Media Creation Tool, either as a bootable USB, on an ISO that you can burn to another disc. At Step 8 in Option One of this tutorial you can choose between making a USB or an ISO.

Download Windows 10 ISO File

 

when trying to download an app ther is no install prompt when i click no the app to download it

Hi Shirley,

Thank you for posting in Microsoft Community.

It's unfortunate that you are facing this issue. We will be glad to assist you.

Share this information to assist you better.

• How are you trying to download apps?
• Which build is currently installed in your computer?
• Have you installed all the pending updates?
• Do you get any error message or code?

It is always recommended to keep all your latest Windows Updates installed. I would suggest you to first install all the pending updates and see if it solves the problem.

If issue persists, follow the steps below and see if it helps:

Reset Windows store.

1. Type "cmd" on the search bar and right click on Command Prompt.

2. Select Run as Administrator. If prompted for an administrator password, type the password or provide confirmation.

3 . Type "WSreset.exe" and click Enter.

4. Restart Windows store.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help

 

Alienware Area 51 m15x BIOS Update Released

If you were among the group of people experiencing overheating issues with your Alienware Area 51 m15x laptop, then there are some good news for you. A new BIOS update, version X29b P3A30 is now available. The update allegedly allows VGA fans to increase up to 5400 rpm and thus better cool the GPU. To obtain the new BIOS, you'll need to email the m15x support line (L: Area51_m15x@alienware.com). In reply you should receive a link to the BIOS .zip archive. Once you download the small file, Alienware recommends to follow the steps described in the Read full story marker.



Open Nero Ultra Edition, click Backup, and then click “Burn Image to Disc.” Next, select the file “m15x_x29b.iso from the unzipped folder.

• Plug your AC adapter in
• Disconnect all third-party peripherals
• Don’t turn off the computer or restart it during the update
• Don’t eject your DVD/Blu-ray drive during the update.

Steps:

• Open BIOS by tapping F12 during boot
• Set BIOS to boot from your CD-ROM drive first
• Save and exit
• Upon reboot, the BIOS flash update will proceed
• Click “Yes” through the prompts
• Restart

Source: LAPTOP Magazine