Windows 10: I am unable to get my mouse/cursor working.

I can’t get my mouse into my laptop screen. I’m lost at how to fix this.

:)

 

Problems with mouse cursor lockup.

take the canned air to it with gusto and see what happens
I used to burn though a mouse every year back when Played competitive quake 3 and it s mods

 

Problems with mouse cursor lockup.

Aaaand the ironic thing there is, that no doubt WOULD void the warranty.

Seriously though, thanks for the suggestion but I plan to wait for their response. They said they can't authorize a replacement unless all the troubleshooting steps they emailed me don't work, which they didn't.

I've also contacted Newegg, and they said they'll do anything they can to help get me a manufacturer replacement in the case of the mouse not working with any of Logi's troubleshooting steps and if Logi refuses to replace it.

I had an MX500 that easily outlasted this one with lots of use. Seems to me the more complex the mouse, the more failure prone they are.

 

No mouse cursor

Hi,

It is possible that the system did not recognize the mouse of your computer after it booted up. This can be the reason why you do not see the mouse cursor. Kindly perform a power cycle to refresh the power of the computer. To do this, follow these steps:

• Shutdown the computer.
• After shutting it down, remove the battery (if you're using a laptop) and disconnect the computer from the charger.
  
• Wait for 1 minute.
• After 1 minute, attach the battery and turn on the computer.
• Check if you will see the mouse cursor.

Let us know how it goes.