Windows 10: I am unable to join Minecraft realms "stories" or view chat messages.

when I follow the link on the error message "Oops! You need permissions first, it takes me to this page https://support.xbox.com/en-US/help/family-online-safety/online-safety/manage-app-privacy-settings-xbox-one and says I cannot veiw my privacy settings because my parent doesnt allow it. however, I am the only person in my "family." I am also not able to change the settings on the website.

:)

 

Can't join a Minecraft Realm in Windows 10 Edition

We appreciate you for replying back to us. We just need to double check your privacy and online safety settings in your Xbox account because the said error message on the game occurs if the multiplayer option is blocked under
Xbox One/Windows 10 Online Safety tab. Since we validated that it's all good, I suggest that you try creating a local user in your Windows 10 computer. This will help us to check if using a local user will allow you to join Minecraft Realm.
You may refer to this link for the steps.

In addition, you may follow the troubleshooting steps provided on this link for Minecraft Realm connection
issues. If the issue persists, I recommend that you contact Mojang Support team for further assistance. They will us investigate what's causing you unable to join realm in the game. You may refer to the
Related Issues section on this link to reach Mojang Support.

Let us know if you need further assistance.

 

Unable to join a Minecraft realm on childs account

Hi there,

I have an adult Microsoft account for Win10 and I have created child accounts for my daughters, also on Win 10. One daughter can accept my Minecraft realm invite and join the game fine but my other child cannot on their account. I first made sure both child
accounts had the same permission but it didn't help. Then I set the child account to full permissions but still cannot accept invite nor join the realm. I amended permissions on the general privacy tab in "family" for my daughters account and also the Xbox
360 and Xbox One tabs, though I understand it works on the Xbox One account primarily for Win 10 Minecraft. To be clear, this is on the Sign in to your Microsoft account page.

We can see the invite, but when clicking on it, it says:

error: You cannot play online multiplayer through Xbox Live because of how your account is set up. This can be changed in your privacy & online safety settings on Xbox.com.

If I launch the realm on my computer, my daughter can see it in the Minecraft Friend's tab under Joinable Friends. When she joins, she gets an error message saying:

Failed attempting to join realm. Please try again later. Unable to connect to realm.

Again, my other daughter can access this fine and I've tried amending every setting in both the Microsoft Family and the Xbox website setting, but no joy.

We are all on the same version of Windows 10 Minecraft and also Windows 10 plus latest updates.

Any help would be greatly appreciated as we're entirely out of ideas and things to try now.

Moved from: Windows / Windows 10 / Family

 

Minecraft Realms Windows 10 Edition

Hi Darren,

Issues with paying the Minecraft Realms on your Windows 10 PC may occur due to a network or a server connection error. Before performing any troubleshooting steps on your PC, make sure that the Xbox Live Service is up and running on this

link.

If the Xbox Live Service is up and running, you may visit
Minecraft Realms and perform the suggested solutions under Troubleshooting problems with Minecraft Realms.

If you are still experiencing issues joining a friend's Realm on Minecraft, you may visit this

link for additional support options from Mojang Support.

Should you have any other queries, you may contact us anytime.