Windows 10: I am unable to locate my recent sent emails? I am using Windows Mail.

Discus and support I am unable to locate my recent sent emails? I am using Windows Mail. in Windows 10 BSOD Crashes and Debugging to solve the problem; Three days ago I sent 2 important emails and cannot locate them in the "Sent" folder. I am using Windows Mail via Google, not Outlook. Just sent a test... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Nancy Sechrist, Nov 30, 2023.

  1. I am unable to locate my recent sent emails? I am using Windows Mail.


    Three days ago I sent 2 important emails and cannot locate them in the "Sent" folder. I am using Windows Mail via Google, not Outlook. Just sent a test email to myself and it doesn't show up. This is beyond frustrating!

    :)
     
    Nancy Sechrist, Nov 30, 2023
    #1

  2. Sent email content not showing in Windows Mail

    Hi,



    Thank you for writing to Microsoft Community Forums.



    We understand the concern as you are unable to see the Email in the sent box on the Mail App.
    In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:



    • What is the Version and Build of Windows 10 installed? (Type winver
      in Windows search/Run command)
    • What is the Version of Mail app installed on the PC?
    • Could you please check if there are any emails moving to Spam?
    • Do you see the emails in sent box, while accessing Gmail using a browser?


    Let’s try a couple of troubleshooting steps and see if we can fix the issue.



    Method 1: Update Mail App

    If you are using an older version of Mail app, we would suggest you to update Mail app to version 16005.12827.20400.0 and check.

    1. Open Microsoft Store and click on three dots from the top left corner.
    2. Select Downloads and Update and click on Get Updates.
    3. Select Mail and Calendar app from the list and update.
    4. Restart the PC and check.


    Method 2: Reset the app



    Try resetting the app using the troubleshooter. Refer the article
    Fix problems with apps from Microsoft Store



    Method 2: Re-configure the email



    We would suggest you to re-configure Gmail in Mail app as an IMAP/POP account. Refer the articles
    Delete an email account from Mail and Calendar
    apps
    and Set up email
    in the Mail app for Windows 10




    In addition, you can also provide feedback using the
    Feedback Hub app on Windows 10, so
    that our engineering team can look into this.



    Let us know the results. If the issue persists, we will certainly assist you further.



    Aditya Roy

    Microsoft Community – Moderator
     
    Aditya_Roy, Nov 30, 2023
    #2
  3. Unable to locate sent email

    I have sent an email via Windows Fax and Scan app. Where can i locate the sent email?
     
    AndrewToh1, Nov 30, 2023
    #3
  4. mike2125 Win User

    I am unable to locate my recent sent emails? I am using Windows Mail.

    Windows mail sent box problem

    I have set up a friend's laptop to use Windows Mail (Windows 10 ver 1903). Sending and receiving emails works fine but sent emails do not appear in the sent box and there is nothing in the spam box either, which seems unusual. I cannot find anything wrong in settings - any suggestions please.
     
    mike2125, Nov 30, 2023
    #4
Thema:

I am unable to locate my recent sent emails? I am using Windows Mail.

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