Windows 10: I am unable to login into windows

I had choosed update and shutdown last time i used my computer. But now when i am trying to login using my microsoft password it say " your device is offline. Try to login using the last password you used on this computer" every time i enter my password. I have tried uninstalling the latest updates, and resetting the password, safe mode, different network but still no luck. Help please Urgently

:)

 

Can't login to new computer w/Windows 10

Hi,

Thank you for your reply.

• 
  Are you able to login to Microsoft Account on Web?
  
• 
  Have you installed any language pack?
  

I suggest you to follow the steps below and check if it helps.

Step 1: I suggest you to select the appropriate language in login screen at the bottom right corner and check if it helps.

Steps 2: Use On-screen keyboard in the login screen to login and check if it helps.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

 

Windows 10 Login Crash Loop

Hi David,

• Which screen are you referring to?
• Are you able to login to Desktop?
• Are you able to see the login screen?

The power icon referred in the steps is present at the login screen. If you are able to see the login screen where you enter the password to go to Desktop, then you need to follow those steps. These steps to be followed if you are able to reach to
login screen but unable to go to Desktop.



Please provide us more information related to the issue so that we can assist you further.

 

Unable to login to the desktop on Windows 10.

Hi,

As per the description, I understand that you are unable to access the desktop as you got stuck on the login page. We will assist you to resolve the issue.

As an initial troubleshooting step, I suggest you to remove all the external devices connected to the computer and check if it helps to resolve the issue.

Since you are unable to by pass the login page, I suggest you to follow the steps provided below and perform a startup repair.

Step 1: Download Windows 10 from the below link and create media
creation tool:

Installing Windows 10 using the media creation tool

Step 2: After creating the tool perform an Automatic Repair.

I would like to inform that, if your Windows 10 is not able to boot or startup, Automatic Repair will come into action and try to diagnose and fix the issue. It will scan system files, registry settings, configuration settings
and more and try to fix the problem on its own, automatically. Perform the Automatic repair:

• When your computer starts, wait for the manufacturer logo to check the option for boot menu, it will usually be F12.
• The boot menu key might differ with each manufacturer. If you are unable to find the boot menu key, you may refer the user manual.
• Restart the computer, when the manufacturer's logo is displayed, keep pressing the Boot menu option
  key to enter the boot menu and change the boot option to CD\DVD ROM.
• After you boot your computer using Windows 10 DVD, a black screen appears with gray text "Press any key to boot from CD or DVD". Press any key.
• Select the correct time and Keyboard type.
  
• Click Repair your computer in the lower left corner.
• Click on Troubleshooting, advanced option and then click Startup repair.
  

Hope the information helps in resolving the issue related to the startup. We will be glad to assist you.

Thank you.