Windows 10: I am unable to receive my verification code when I clicked on forgot password, I need to...

Discus and support I am unable to receive my verification code when I clicked on forgot password, I need to... in Windows 10 Gaming to solve the problem; I was unable to get my verification code on my email so I can change a password I forgot.... Discussion in 'Windows 10 Gaming' started by Denise Morrison, Apr 24, 2024.

  1. I am unable to receive my verification code when I clicked on forgot password, I need to...


    I was unable to get my verification code on my email so I can change a password I forgot.

    :)
     
    Denise Morrison, Apr 24, 2024
    #1

  2. Kid locked out of Family account. Unable to change password

    Hi,



    Thank you for writing to Microsoft Community Forums.



    We understand the concern as you are unable to change your child’s Microsoft Account password. In this scenario, we would suggest you to perform these steps.

    1. Login to
      www.login.live.com
      using your child’s Microsoft Account.
    2. Click on forgot password.
    3. Check the radio button and enter the Email account to send the code.
    4. In case you don’t have access to that verification email account then click on
      I don’t have any of these.
    5. Now follow the onscreen steps and check if you are able to reset the password.

    Let us know the results. If the issue persists, we will certainly assist you further.



    Aditya Roy

    Microsoft Community – Moderator
     
    Aditya_Roy, Apr 24, 2024
    #2
  3. Cant receive verification code

    I'm experiencing difficulties in receiving verification codes from Microsoft accounts. However, I am able to receive email updates by substituting the email address with another one. The problem lies in the fact that I am unable to receive any verification codes, and I do not have any alternative phone number or email address available to receive the code. I have ady done everything i could do and still cant receive the verification code, everything is correct including the email and the phone number. I can receive the verification code earlier(last received was on end of May) but suddenly cant receive the verification code anymore (about this month July).

    I also kenot change my window hello pin as well (showing "smth went wrong" everytime like the pic below), this issue happened since I bought my laptop (about 1 year) so every time I want to change my password back after the required pass changing by microsoft regulation (like the system wants me to change my pass after some time), I have to use the forgot pass option to change my pass. I also tried every possible solution from the internet or youtube to solve it, still cant change the pass.

    I had tried everything u told me the problem remain the same, pls gimme a proper consultation from the customer service, thx.
    I'm sick of using this forum thing to communicate, and you are not giving any useful solution.
     
    Chun Yeh Gan, Apr 24, 2024
    #3
  4. I am unable to receive my verification code when I clicked on forgot password, I need to...

    Cant receive verification code

    I have ady done everything i could do and still cant receive the verification code, everything is correct including the email and the phone number. I can receive the verification code earlier(last received was on end of May) but suddenly cant receive the verification code anymore (about this month July).
    I also kenot change my window hello pin as well (showing smth went wrong everytime), this issue happened since I bought my laptop (about 1 year) so every time I want to change my password back after the required pass changing by microsoft regulation (like the system wants me to change my pass after some time), I have to use the forgot pass option to change my pass. I also tried every possible solution from the internet or youtube to solve it, still cant change the pass.
     
    Chun Yeh Gan, Apr 24, 2024
    #4
Thema:

I am unable to receive my verification code when I clicked on forgot password, I need to...

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