Windows 10: I am unable to sign in due to “Multiple Shutdowns”

So my Laptop has worked fine until about 2 days ago, where I put my Password in to discover that I need to leave my laptop on for 2 hours just because there were multiple shutdowns.Now my laptop’s lead isn’t working, so it’s permanently at 0% Plugged in, does that have anything to do with it?

:)

 

Unable to boot windows due to missing or corrupt files

Hi Callum,

There are several reasons why your PC isn't booting properly. One of which is because of broken boot data configuration components. To isolate the issue, we highly suggest you to boot your PC in Safe Mode. Given that you cannot access the setup screen, please
follow these steps:

Do the improper shutdown process:

• Turn on your computer.
• When the Windows logo is visible, unplug the computer. Do this thrice.
• At the 4th boot, simply wait for the Windows Recovery Environment window to appear.

After doing the improper shutdown process, please follow these steps:

• On the Choose an option screen, select Troubleshoot.
• Click Advanced options then, Startup Settings.
• Click Restart.
• Once the PC has restarted, press the F4 key to boot in Safe Mode.

Let us know if the resolution worked for you.

 

Unable to sign into Windows

Hi Peter,



Thank you for writing to Microsoft Community Forums.

1. What is the error you get while trying to sign in?
   
2. When you say ‘0000’, are you referring to a PIN?
   
3. Is it a local or Microsoft account, you use with Windows sign in?
   
4. Do you see any other sign in options like password, fingerprint or facial recognition?
   
5. Do you see any options on screen to reset your password?
   

If you are using the Microsoft account with Windows sign in, choose password option under sign in options and type in the Microsoft account password and let us know if it works.



Please get back to us with the information requested, so that we can suggest the appropriate troubleshooting steps.



Regards,

Peer Samie

Microsoft Community-Moderator

 

Wont shutdown 100%

Hi,

This issue may have occurred due to some broken system file components. To help you on this, we suggest that you reset and restore all default power plans to its default settings. Please follow the steps below:

• Open Command Prompt as an administrator.
  
• Type powercfg –restoredefaultschemes and press
  Enter.
  
• Restart your device to apply the changes.

Let us know how it goes after performing the suggested steps.