Windows 10: I bought a game on the wrong account. How do I download it to a family device?

Discus and support I bought a game on the wrong account. How do I download it to a family device? in Microsoft Windows 10 Store to solve the problem; I have 2 microsoft accounts, and bought a game on the wrong account. I don't want to log into the wrong account on my PC - I want to just download the... Discussion in 'Microsoft Windows 10 Store' started by Zaiya, Dec 23, 2018.

  1. Zaiya Win User

    I bought a game on the wrong account. How do I download it to a family device?


    I have 2 microsoft accounts, and bought a game on the wrong account. I don't want to log into the wrong account on my PC - I want to just download the game on my other accounts device (The only device on the 3 family accounts on the microsoft site - SINCE WE CANNOT MERGE ACCOUNTS).

    2 hours later... and 1823 posts read that haven't helped... can someone please transfer the game to my ADMIN account in family OR let me choose a family device as my device on the account I purchased the game on??


    I have zero patience left for this lunacy.

    :)
     
    Zaiya, Dec 23, 2018
    #1
  2. Arnie Est Win User

    family account

    Hi Natasha,

    About your concern, your son's account is under Family account which limits your child in downloading apps that is inappropriate for his age. To manage your family account, you may follow the steps below:


    • Go to
      account.microsoft.com/family
      and sign in with your Microsoft account.

    • Select the child whose settings you want to manage from the list of children in your Family.

    • Choose what to turn on or change for your child's account:
    • Recent activity allows you to see what websites they've been visiting, what apps and games they've been using, and how much time they've been spending on their devices.
    • Web browsing lets you choose what websites your child can and can't see.
    • Apps & games allows you to limit the apps and games your child can download from the Windows Store. It also lets you unblock any app or game you’ve blocked previously.
    • Screen time allows you to set the maximum amount of time they can spend on their devices.

    Let us know if you need more assistance.
     
    Arnie Est, Dec 23, 2018
    #2
  3. joeninet Win User
    Family Settings - Unable to download apps & Games

    My Family account has already been set up (www.windowsphone.com/family) and he is listed as a Family Member and I have allowed that he can access 'free & paid apps'.

    My Son is still unable to download apps.

    The wiki is not useful as all the steps were completed prior to me posting the question.
     
    joeninet, Dec 23, 2018
    #3
  4. Joe Men Win User

    I bought a game on the wrong account. How do I download it to a family device?

    pls help my family set up account

    Hello,

    Adults in the family can manage family settings online at account.microsoft.com/family, and changes will be applied to any Windowsdevice
    the child signs in to.

    Do the following steps to set up your Family settings:

    • Go to account.microsoft.com/family and sign in with your Microsoft account.
    • Select the child whose settings you want to manage from the list of children in your Family. If your kids also use Family Safety on older versions of Windows, or My Family on older Windows phones, you’ll see them listed per device.
    • Choose what to turn on or change for your child's account:
      • Recent activity allows you to see what websites they've been visiting, what apps and games they've been using, and how much time they've been spending on their devices.
      • Web browsing lets you choose what websites your child can and can't see.
      • Apps & games allows you to limit the apps and games your child can download from the Windows Store. It also lets you unblock any app or game you’ve blocked previously.

    Feel free to post back if you have other questions.
     
    Joe Men, Dec 23, 2018
    #4
Thema:

I bought a game on the wrong account. How do I download it to a family device?

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