Windows 10: I bought a laptop and it says that the windows copy isn't authentic

Hi. I need to switch from windows S to windows 10 pro.

When i do the right process, it says that it couldnt authenticate my copy of windows even if i retry, so when i try to switch to Pro it just displays me the store page so i can buy it for 250 euros.

Since i bought this laptop from a store it is impossible that this copy of windows is pirated. Can someone help me?

:)

 

Printer isn´t working after latest update.

After the latest update from Windows, my Canon Pixma ip6600 printer isnt working. In Device Manager it shows up as working properly but when I go to print it isn´t listed as an option in any programs. Troubleshoot suggests it´s a USB 2 printer on a USB
3 port and that that´s the problem but that cant be since it worked fine before the update. I´ve tried to uninstall and plug it back in but that doesn´t work either.

 

Cortana isn´t working

When I hit enter, it did something, but there´s still no Cortana, even after restart. So I tried it again, but now it says that it failed, because it´s already installed and it´s working in PC. So it should work, but Cortana still isn´t here.

 

Problem with dvd writer in HP dv 6700 laptop

Thankyou, the laptop isn’t my main computer, but I will run the diagnostics program as suggested