Windows 10: I bought a Seagate external hard drive and it won't let me use Acronis

Discus and support I bought a Seagate external hard drive and it won't let me use Acronis in Windows 10 Backup and Restore to solve the problem; The Windows Recovery Environment (WINRE) partition that has the errors in it is the second partition "2 - WINRE". It does not have a drive letter... Discussion in 'Windows 10 Backup and Restore' started by hollyoaks777, Mar 1, 2017.

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  1. NAVYLCDR
    NavyLCDR New Member

    I bought a Seagate external hard drive and it won't let me use Acronis


    The Windows Recovery Environment (WINRE) partition that has the errors in it is the second partition "2 - WINRE". It does not have a drive letter assigned to it. You have never run chkdsk on it because it does not have a drive letter assigned to it - and it should not have a drive letter assigned to it..

    You have a couple of choices. You can just uncheck the checkbox for backing it up and back up the rest of the drive, excluding it. Or you can delete that partition entirely from your hard drive. Those are the easy choices. Or you can attempt to repair it. That's not so easy.

    If it was my computer, I would make sure I have a good backup of my OS partition. In your screenshot it is "4 - Windows (C*Smile". Then I would wipe the entire hard drive. Do a full surface scan of it to check for and lock out bad sectors. Do a clean install of Windows 10. Then restore my saved OS partition backup over the top of the newly installed Windows 10 OS partition.

    One other option might be to install a program like MiniTool Partition Wizard. I believe it has a disk scanning function that would identify and lock out the bad sectors, even in the partitions with no drive letters.
    Best Free Partition Manager for Windows | MiniTool Partition Free

    How to Make Disk Surface Test | MiniTool Partition Wizard Tutorial

    I'd actually try the MiniTool Partition Wizard surface scan first. It will probably take a couple hours to complete. Although, I just read the complete tutorial and it states that MiniTool Partition Wizard will only identify bad sectors, not lock them out. Maybe someone else knows a utility that will do that easily.
     
    NavyLCDR, Mar 2, 2017
    #31
  2. NAVYLCDR
    NavyLCDR New Member
    NavyLCDR, Mar 2, 2017
    #32
  3. HOLLYOAKS777
    hollyoaks777 Win User
    Sorry it has taken me a while to get back to you's. I am using Acronis disk director. To try and sort things out. Using my smart phone to get back to you's c disk is now being tested
    And trying to fix bad sectors. I will add to people's reputation tomorrow. As I can't get on the computer it's doing it during reboot. Thanks everyone for their input. I don't like using smart phone on the forum. I have a few questions on how to overlay a partition on a clean install.
    Would that not mean I'm putting the bad sectors back on the laptop. I have still to follow your instructions. So I'll get back to you's tomorrow as this will take all night.

    Thanks again for all your help. Oh I left out D drive and it still found bad sectors. Anyway send you's an update tomorrow. Thanks
     
    hollyoaks777, Mar 3, 2017
    #33
  4. NAVYLCDR
    NavyLCDR New Member

    I bought a Seagate external hard drive and it won't let me use Acronis

    I think you might need to face the fact that your installed hard drive is failing.
     
    NavyLCDR, Mar 3, 2017
    #34
  5. HOLLYOAKS777
    hollyoaks777 Win User
    Terrible for a laptop coming up on only 3 years old this year. I won't be buying HP again. My last laptop went over 10 years old. Before I had to replace a hard drive. Lasted me about 15 years. Can you check my specs out. And let me know the cheapest place to get a new hard drive and could I put windows 7 professional on it. Instead of windows 10 right from the gets go?
     
    hollyoaks777, Mar 3, 2017
    #35
  6. CEREBERUS
    cereberus Win User
    This comes in the category "crap happens". You can buy any pc model you like and statistically some people will be unlucky and get premature failure - hell I remember the days when 3 years was considered good!

    You contradict yourself when you ask for the cheapest hard drive after moaning about early failure - it is still a fundamental adage even with pcs i.e. you get what you pay for.

    Of course you could put 7 pro on it if laptop has suitable drivers.
     
    cereberus, Mar 3, 2017
    #36
  7. NAVYLCDR
    NavyLCDR New Member
    For what you are running now, a 1TB 2.5" hard drive, about $55. You won't save much, maybe $5 by going down to a 750GB.
     
    NavyLCDR, Mar 3, 2017
    #37
  8. HOLLYOAKS777
    hollyoaks777 Win User

    I bought a Seagate external hard drive and it won't let me use Acronis

    Oh that's OK I thought it was going to cost over £100. But that's a great price. Don't think I'll get it for under £100 in the UK. Off to sleep now. Maybe a miracle will happen. Over night lol. Can you recommend a place to buy in the USA. If that's where your from?
     
    hollyoaks777, Mar 3, 2017
    #38
  9. CLAM1952
    clam1952 Win User
    UK - Laptop internal drive 1TB around £50 to £70 from Ebuyer just had a quick look.
     
    clam1952, Mar 3, 2017
    #39
  10. BREE
    Bree New Member
    Bree, Mar 3, 2017
    #40
  11. PRIMEVYL
    primevyl Win User
    Western digital is more reliable and fairly competitive in pricing
     
    primevyl, Mar 3, 2017
    #41
  12. HOLLYOAKS777
    hollyoaks777 Win User
    And I thought the local computer shop was doing me a favour by selling me a 250GB hard drive for £60 for my Dell Inspiron 1545.
     
    hollyoaks777, Mar 3, 2017
    #42
  13. STEVE C
    Steve C Win User

    I bought a Seagate external hard drive and it won't let me use Acronis

    Have you considered a SSD drive which will be far faster than a HDD? Work out how much storage space you really need and look at the SSD prices that suit you. I swapped the 1T HDD on my Dell laptop for a 500GB Samsung SSD and I still have tons of free space.
     
    Steve C, Mar 4, 2017
    #43
  14. HOLLYOAKS777
    hollyoaks777 Win User
    What does a sad drive do different from hdd drive?Steve.
     
    hollyoaks777, Mar 4, 2017
    #44
  15. OLDMIKE65
    OldMike65 Win User
    Biggest difference is SSD's are VERY FAST ....much faster than any HDD Holly ...
     
    OldMike65, Mar 4, 2017
    #45
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