Windows 10: i bought a used laptop, and during setting it up, it asked me for recovery key ID Bitlocker...

Discus and support i bought a used laptop, and during setting it up, it asked me for recovery key ID Bitlocker... in Windows 10 Gaming to solve the problem; i bought a used laptop, and during setting it up, it asked me for recovery key ID Bitlocker Key, when i checked my account it said i don't have... Discussion in 'Windows 10 Gaming' started by Mohamed Nour9, Nov 29, 2022.

  1. i bought a used laptop, and during setting it up, it asked me for recovery key ID Bitlocker...


    i bought a used laptop, and during setting it up, it asked me for recovery key ID Bitlocker Key, when i checked my account it said i don't have recovery key ID, how can i get one ?

    :)
     
    Mohamed Nour9, Nov 29, 2022
    #1
  2. pj04 Win User

    Asking for Bitlocker recovery key on login

    So I was playing with BIOS settings for reformatting my laptop and reinstalling Windows using bootable USB drive. I didn't succeed and I probably did something stupid. Now I'm not able to login into my laptop. It's asking me for bitlocker recovery key on both disabled and enabled settings of secure boot.

    On "Enabled" setting, it says "Bitlocker needs your recovery key to unlock your drive because Secure Boot policy has unexpectedly changed."

    i bought a used laptop, and during setting it up, it asked me for recovery key ID Bitlocker... [​IMG]


    On "Disabled" setting, it says "Bitlocker needs your recovery key to unlock your drive because Secure Boot has been disabled. Either Secure Boot must be re-enabled, or Bitlocker must be suspended for Windows to start normally."

    i bought a used laptop, and during setting it up, it asked me for recovery key ID Bitlocker... [​IMG]


    I don't have a recovery key. I don't remember setting one. I even searched for it in my Microsoft account. My device (ASUS X205TA) is listed but the recovery key is not.

    Note that I don't have any useful data in the laptop, so I'd be fine with reinstalling windows even if I loose all the data. I just want to be able to use my laptop again.
     
  3. bitlocker recovery key

    Hi Shafeeq,

    Please find my answers to your questions below:

    1. Are you not able login to your computer due to BitLocker Recovery Key? - Yes, I am unable to even start my laptop unless I enter the recovery key.
    2. Did you ever setup BitLocker Recovery Key on your computer? Nope
    3. Are you not able to login to your Microsoft Account to find the BitLocker Recovery Key? Yes. I have a microsoft account and am able to login usually. But i am unable to login when I try to find the bitlocker recovery key.
    4. Are you using Windows 10 Home or Windows 10 Professional? Windows 10 Home

    When I on my laptop, there is a blue screen that asks me for bitlocker recovery key. I have tried asking my laptop company (Lenovo) and my institution both but no one has any answer to this. I have my bitlocker recovery ID number if that can help me find
    the recovery key.

    Waiting eagerly for a response.

    Thanks, and regards,

    Shweta
     
    Singh Shweta Rajkumar, Nov 29, 2022
    #3
  4. i bought a used laptop, and during setting it up, it asked me for recovery key ID Bitlocker...

    Bitlocker recovery key

    Hello,

    I'm the IT user-support person in a company and I have this issue with a corporate laptop (belong to a domain & Active Directory):

    I received from a user his laptop "dead" (no power-on, nothing to start-it). Accordingly to company security policies I deliver the laptop in service with another blank disk (the same SSD type) because the original one contained data.

    After receiving the fixed laptop from service, I changed back the disks by putting the original one at it place.

    Now, it occur the issue: at first step of booting it request the Bitlocker recovery key because the disk was bitlocker encrypted before.

    The bad-luck is that I don't have this Bitlocker recovery key nowhere: on the printed paper, USB memory stick and not even on the Active Directory.

    Is strange, because ussually, the other workstations (laptops with bitlocker activated) have this information on Active Directory.

    Maybe because of a possible cause: the laptop owner use to work at home with the laptop and the Active Directory didn't synchronized the information related to Bitlocker recovery key (like for other laptop used in LAN).

    I have the "Recovery key ID" on the blue screen for the laptop but is useless because I cannot find the "Bitlocker recovery key" on Active Directory using it.

    What do you suggest to do in this case?

    Many thanks for any advice and answer.

    Mircea Dumitrescu.
     
    Mircea Dumitrescu (mdumitre), Nov 29, 2022
    #4
Thema:

i bought a used laptop, and during setting it up, it asked me for recovery key ID Bitlocker...

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