Windows 10: I buy minecraft java edition but did not receive it

Discus and support I buy minecraft java edition but did not receive it in Microsoft Windows 10 Store to solve the problem; I wanted to buy a minecraft java edition. When I wrote my card info and pressed later it wrote that a error occurred. But when I look at my bank... Discussion in 'Microsoft Windows 10 Store' started by Aslan Kasymbekov, Jun 19, 2020.

  1. I buy minecraft java edition but did not receive it


    I wanted to buy a minecraft java edition. When I wrote my card info and pressed later it wrote that a error occurred. But when I look at my bank account I notice that my money gone. All in all I paid the money but not receive the game.

    my mojang gmail - *** Email address is removed for privacy ***

    Please give back my money or give me the game.

    EDIT- The mojang took my money twice. I mean it took from my bank account money twice.

    :)
     
    Aslan Kasymbekov, Jun 19, 2020
    #1
  2. Nikhar_K Win User

    Not received download email for Minecraft Java Edition

    Hi,

    Thank you for writing to Microsoft Community Forums.

    I understand that you have not received the download email for Minecraft Java Edition. Adding to
    Smittychat.’s suggestions, if you have purchased the game from Mojang, I would suggest you to contact the Minecraft team by
    submitting a request.

    For more information, see
    Minecraft Troubleshooting


    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Jun 19, 2020
    #2
  3. Purchased Multiple Copies Of Minecraft Versions, But Need Minecraft - Java Edition.

    Hi Debalena,



    Thank you for writing to Microsoft Community Forums.



    If you have purchased several copies of Minecraft from Mojang, then I suggest you to refer the
    Mojang refunds policy and check their refund policy.



    If you want to swap your editions of Minecraft that you have purchased, please
    Contact Mojang Support and they will help you with this.



    If you have purchased Minecraft from Microsoft Store, then I suggest you to refer
    Returning items you bought from Microsoft Store for exchange or refund
    and check if you can get a refund.



    As you need the Java Edition of Minecraft, you can follow the steps mentioned in
    How do I install Minecraft: Java Edition? and install
    the Java Edition of Minecraft on your computer.



    Before purchasing the Java Edition of Minecraft, I suggest you to refer the system requirements for installing the Java Edition of Minecraft from
    Minecraft: Java Edition system requirements.



    For reference, you may also refer the Different Minecraft Editions
    to know more about the different versions of Minecraft.
     
    Shafeeq_Khan, Jun 19, 2020
    #3
  4. I buy minecraft java edition but did not receive it

    minecraft java edition

    I have minecraft java edition on my old computer and recently I got a new computer can i get minecraft java edition on the other computer or do i have to pay for it again
     
    TippyWhisper978, Jun 19, 2020
    #4
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I buy minecraft java edition but did not receive it

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