Windows 10: I can not change region as it says I manage child account, but I do not.

I need to find a way to come out of my family account. I do not have any child that I am giving consent to.

:)

 

Change child account to an Adult account

Hi,

For most people, in most regions

Sign in to Your info on the Microsoft account website.

Select Edit your personal info.

Change your birthdate, and select Save.

For child accounts, in some regions

If the birthdate on a Microsoft account says that it belongs to a child, there are different steps to take in regions such as the United States of America and the Republic of Korea, and other regions that regulate what children can do online.

I'm a parent, trying to change my child's birthdate

Using the parent's Microsoft account, sign in to your Family page on the Microsoft account website.

Select Manage my child's profile info.

For the child’s account that you want to change, select Edit this child's personal info and then follow the instructions.

I’m an adult, but my account thinks I’m a child

To change your own account from a child account to a full account, you need to prove that you're an adult. You have two options:

Kind Regards,

Engr. Jamshed Muhammad

 

Need help changing DOB on child account

Hi Robert,

If the birth date on a Microsoft account says that it belongs to a child, there are different steps to take in regions such as the United States of America and the Republic of Korea, and other regions that regulate what children can do online. Here is what
to do when you are a parent trying to change your child's birth date:

• Using the parent's Microsoft account, sign in to your
  Family page on the Microsoft account website.
• Select Manage my child's profile info.
• For the child’s account that you want to change, select Edit this child's personal info and then follow the instructions.

For additional help, you may find the instructions to this question by following the links below:

• Change the birthdate on your Microsoft account
• Age verification for parental consent

In the meantime, try removing the account from the family list, then add them back as an adult. Refer to this
link on how to remove members from Microsoft Family.

Let us know if you need further help.

 

Manage my child's profile info does NOT show my kid

Hello Jabka71,

Thank you for writing to Microsoft Community Forums.

Your child's account could be in a different region than yours. To comply with regional regulations around data protection, the child and the adult providing consent need to be in the same regulatory region. It might also be due
to the account is not configured in the right way. Kindly follow the steps mentioned below to reconfigure the feature.

Step 1: Update your region.

• Go to Your info on account.microsoft.com and sign in.
  
• Select Edit country/region.
  
• Update your country or region to match your child's, then make sure the other settings are up to date. Select Save to finish up.
  

Step 2: Remove a child and add a child to your family.

• To remove a child from the list, I would suggest you to follow the steps mentioned in the article:
  
  Leave family group or remove members - Microsoft Support
  
  
• To add a child, sign in to
  https://account.microsoft.com/profile/ >> Go to
  Select a child to view or edit their settings and then select
  Add.
  
• Enter your child's email address and select
  Send invite. You need to accept the email invitation from a device with the Child account currently logged in.
  

For additional information, you can go through the article which talks about
Parental consent and Microsoft child accounts and
Set up and manage your family.

Hope it helps.

Mala.S

Microsoft Community – Moderator