Windows 10: I can not down load because the virus scan failed, how do I fix that.

I can not down load because virus scan failed how do I fix that

:)

 

'Virus scan failed' message

Yes, I use Chrome. I've received several emails with Word doc attachments or google docs attached and I get the message "Failed - Virus scan failed"

I tried to go through the steps described by typing in regedit and going through the steps provided but that didn't solve the problem.

 

FAILED VIRUS SCAN FAILED

Anytime I try to download something be a document or a program I get an error message: Failed, Virus scan failed. how to fix?

 

Windows Security Virus Scan

Please confirm you don't have a list like this:




e.g. from here (or via the control panel):




If not, suggests deeper problems. To which uninstall option are you referring? (A picture is worth...)