Windows 10: I can not reinstall a game DVD after the latest update last night

Last night, there was a major update to my laptop; the new build was 18363.1316 for Windows 10. It wiped out all of the applications on my desktop. I tried to reinstall the game DVD, and I received the following message:

Error opening file for writing. C:\Program Files(x86) Common Files\Datalode\Encore\Hoyle Puzzle Game 2010\dicomp.dll

The game worked fine yesterday before the update. I would greatly appreciate any help that you can give me.

Thanks,
Barb

:)

 

DVD Games Will not install.

Hi,

For us to better assist you with the issue on your DVD drive, we'd like to ask a few questions.

• Have you made any changes or updates on your computer before experiencing this issue?
• Have you tried using other computers or external DVD drives, to check if it reads the DVD game?
• What troubleshooting steps have you done so far?

Looking forward to your response.

 

DVD player

Hello Brenda,



Thank you for posting your query in Microsoft Community Forums. We are glad to help you.



I would suggest you to run “Hardware and Devices” troubleshooter to diagnose the exact issue.

Follow these steps to run the troubleshooter:

• 
  Press “Windows key + X”.
  
• 
  Type “Troubleshooting” without quotes in the Search box and hit enter.
  
• 
  Select “Hardware and Sound” from the Troubleshooter Window.
  
• 
  Select “Hardware and Devices” under Devices option.
  

Follow the On Screen instructions.



Method 2: Update
the latest DVD drivers and check if that helps:

Follow these steps:

• 
  Press “Windows Key + X” from the keyboard.
  
• 
  Type “device Manager” without quotes in the search box and hit enter.
  
• 
  Right click on the DVD drivers and select
  “Update”.
  

If the issue persists, uninstall and reinstall the latest DVD drivers from the manufacturer’s website.



Hope this information helps. Feel free to get back to us for further queries. We will be happy to assist you.



Thanks and regards,

Jenith

 

DVD Drive issues.

The games used to run, now apparently the disks don't even read.

Go to Device Manager and remove the DVD
Scan for hardware changes and update driver as OS suggests

Still not working?

1) Clean the heads.
2) Run a diagnostic program on the drive.

Nothing else has changed about your system aside from the OS?

Revert to XP Home, assuming you don't find the source of the problem in steps above.