Windows 10: i can not watcg my itune Movies on Microsoft computer

Hi

I have a problem to downloade my itune movies and watch on Microsoft computer.

its come up with the message " my PC account not allow, you need to do to Microsoft account"

I don't know what tochange in the account.

someone help please.


Amy

:)

 

Itunes movies on windows 10

Hi Benjamin,

Thank you for posting your query in Microsoft Community.

I understand that you are unable to play Itunes movies on Windows 10. I will certainly help you.

I suggest you to follow below link for further assistance.

iTunes - Official Apple Support

Keep us posted if you face any issues on Windows in future. We will be glad to help you.

Thank you.

 

Can't download the movie I purchased for rental.

Hello,



Thank you for writing to Microsoft Community Forums.



I suggest you to follow the steps mentioned below to download rented movies offline and check if that helps.

Steps:

1. Select the movie you want to rent and click on
   rent option.
2. Login using Microsoft account.
3. Once you have signed in, you will have two option
   to stream or download movies to this device to watch offline.
4. Select download movies to this device to watch offline and click on next.
5. After Choosing the Next option and you will be asked for the payment option.
6. Once the payment it done, open Movies & TV application to download the movie.

You will be able to watch the movie offline from
Movies and TV application. When you rent, the viewing period is 14 days from the time of your order or 24-48 hours from the time you start to watch (depending on the content you select), whichever comes first.



If you still facing issues downloading the movies after following the above steps. I suggest you to follow the troubleshooting steps mentioned below, to fix issues with Microsoft store.



Steps:

• 1. Open store application on your pc.
  2. Click on the ellipses on right top corner of the screen.
  3. Logout and login back.

Hope it helps.



Sandeep Kumar M

Microsoft Community – Moderator

 

iTunes won't connect to my iTunes Media directory

1. Uninstall iTunes completely. (I suggest using Geek Uninstaller. In my experience this does a good job of clearing remnants.)
2. Download and install latest iTunes from Apple, not Windows Store (Never use the Windows Store for iTunes.)
3. Check whether the Apple version allows you to point to your old media store.

Hope this helps...