Windows 10: I can receive but not send email through Spectrum with Windows 10 mail

My Win 10 computer, using Windows Mail, can recieve mail from my Spectrum but cannot send. I am using the correct server settings according to Spectrum. Any suggestions on what to try. Spectrum says that because i can send and receive via their web mail it isnt their problem.

:)

 

Unable to send but able to receive email on Windows Live Mail

Unable to send but able to receive emails on Windows Live mail. After my modem was changed.

Able to receive email or send in spectrum browser.

Error :An unknown error was returned from SMTP server

 

Windows 10 Mail App can receive mail but can't send it

I am trying to use the Windows 10 Mail App to send/receive email using my work email account. I am able to successfully receive email but everytime I tried to send a new email, it goes straight to the Outbox and never gets sent.

When I received email initially, I had to accept a certificate. I haven't been prompted to accept a certificate with sending but I suspect that is the hang up.

How can I get the Mail App to send emails?

 

Windows 10 mail can receive email but not send

Hello Wanda,

Thank you for your time reaching out to us. Windows 10 Mail may have encountered an issue with the email configuration that caused the error message that you're getting. For us to further isolate the issue, kindly answer the following questions:

• Have you made any recent changes to your email account prior to this issue?
• What type of email account are you using? Is it IMAP or POP3?
• Have you tried using another email address?
  
• Are you still able to access your webmail? See if you can still send and receive emails on it.
• How are you connected to the internet? Is it via wired or wireless connection?

Meanwhile, we suggest that you try to remove your email account by following the steps on this

link and kindly set it up back by following this
walkthrough.

Kindly get back to us.