Windows 10: I can sign into my microsoft account online no problem but my computer keeps saying "that...

Discus and support I can sign into my microsoft account online no problem but my computer keeps saying "that... in Windows Hello & Lockscreen to solve the problem; So when I go to use that email address to make a new account, it then tells me it already exists.I've been working on this problem for months. I can't... Discussion in 'Windows Hello & Lockscreen' started by Stephen H__, Sep 13, 2021.

  1. I can sign into my microsoft account online no problem but my computer keeps saying "that...


    So when I go to use that email address to make a new account, it then tells me it already exists.I've been working on this problem for months. I can't log onto anything Microsoft wise directly through my computer, only through a browser. This all happened after I changed my primary alias from an old email I no longer have access to, to my current email address I use every day. I've checked every YouTube video, every solution on this website and other forums and nothing. I can barely get in touch with anyone at Microsoft with this issue. I can't log into the Microsoft Store, Xbox, Outlook, Exce

    :)
     
    Stephen H__, Sep 13, 2021
    #1
  2. Teokute Win User

    Cannot sign in microsoft account.

    My device: Lumia 520. GDR2.
    I cannot sign in my Microsoft account on my device. It didnt say any error but Microsoft account is not listed in Email and account list. When I click add button, it will show microsoft account option but after press sign in, it is still not shown in email
    and account. Another problem is i cannot delete facebook account. Error code: 0x83cf1202. I have tried as suggested here: http://support.microsoft.com/kb/2475837/en-us#step0x83cf1202 but as my Microsoft account is not shown, I cannot do step 6. I can sign into my microsoft account online no problem but my computer keeps saying "that... :(

    Any suggestion?
     
    Teokute, Sep 13, 2021
    #2
  3. Arun B J Win User
    Cortana keeps saying theres a problem with signing in im not computer savey,

    Hi,



    Thank you for your response.



    I suggest you to follow the steps below and check if it helps.

    Convert Microsoft Account to Local account and restart the system and again try to convert Local account to Microsoft account and check if it helps.


    • Go to All settings.

    • Select Accounts.

    • Sign in with Local account instead and follow the on screen instructions.

    • And again change it Microsoft account.


    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.
     
    Arun B J, Sep 13, 2021
    #3
  4. I can sign into my microsoft account online no problem but my computer keeps saying "that...

    sign into microsoft account glitch

    Hi Micheal,

    Welcome to Microsoft Community.

    • Is this the only account on the computer?
    • Was this account upgraded from previous version of Windows?

    It looks like you are using a local account. I suggest you follow these steps:

    • Click on search in taskbar and type account.
    • Click on Accounts.
    • Now, under Your account, click on Sign in with Microsoft account instead.
    • Enter your Local account password for confirmation and then follow the screen instruction.
    • Enter User name credentials for your the new Microsoft account and click OK.

    Hope this helps.

    Regards
     
    Waseemulla S, Sep 13, 2021
    #4
Thema:

I can sign into my microsoft account online no problem but my computer keeps saying "that...

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