Windows 10: I cannot access Virus & Threat Protection//some errors.

Discus and support I cannot access Virus & Threat Protection//some errors. in AntiVirus, Firewalls and System Security to solve the problem; Okay, I have literally been trying to work on this the entire day - leading me to a full PC reset. I cannot access Virus & Threat Protection no matter... Discussion in 'AntiVirus, Firewalls and System Security' started by Whitegirl7thst3, Apr 26, 2019.

  1. I cannot access Virus & Threat Protection//some errors.


    Okay, I have literally been trying to work on this the entire day - leading me to a full PC reset.
    I cannot access Virus & Threat Protection no matter the cause. I have tried using ownership over it and my administrative account. When I download certain files I get the message "IPersistFile: save failed; code 0x80070002". When I try to download a lockdown browser (for school) I cannot download it because of, what I believe, is the security, so I get the error message "Cannot find specified file".
    I do not have any other antivirus on here. I used to have Malwarebytes, but recently deleted it (younger sister was on computer and did that by accident - she didn't download anything, though) so I feel improperly deleting it may have caused an issue - what are my options? I have worked nearly 10 hours on this and contacting support has been no help, especially after waiting on the phone for 35 minutes. Thanks, guys.

    :)
     
    Whitegirl7thst3, Apr 26, 2019
    #1
  2. DaveM121 Win User

    Virus and Threat Protection Warnings

    Hi Penelope_AV

    ETD_GetSMART.exe is HP Software and it is safe, that software is designed to check your hard drive for imminent failure and warn you

    You can add that to the list of safe files in Controlled Folder Access to get rid of this warning

    Open Windows Defender Security Center

    Go to Virus & threat protection - Virus & threat protection settings

    Scroll down to Controlled folder access

    From there, you can add an app to the list of safe or allowed apps to prevent them from being blocked

    ETD_GetSMART.exe is located in the following folder:

    C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\HPActiveHealth\Executable Agent Data\_Shared\DiskCheck\
     
    DaveM121, Apr 26, 2019
    #2
  3. Virus & Threat Protection

    There are some applications that are not yet compatible Control Folder Access. It is intended to block Ransomware. Until third party apps catch up, the best you can do is to disable it.

    Open Windows Defender Security Center

    Click Virus & threat protection

    Click Virus & threat protection settings

    Scroll down to Controlled folder access

    Toggle it off
     
    Andre Da Costa, Apr 26, 2019
    #3
  4. DaveM121 Win User

    I cannot access Virus & Threat Protection//some errors.

    Virus & Threat Protection

    Hi Steven, while Controlled Folder Access is going to be a great feature, for the moment, until the rest of the software community catch up, your best option is to turn that feature off for now

    Open Windows Defender Security Center

    Go to Virus & threat protection - Virus & threat protection settings

    Scroll down to find Controlled folder access

    Turn that option off
     
    DaveM121, Apr 26, 2019
    #4
Thema:

I cannot access Virus & Threat Protection//some errors.

Loading...
  1. I cannot access Virus & Threat Protection//some errors. - Similar Threads - cannot access Virus

  2. virus and threat protection

    in AntiVirus, Firewalls and System Security
    virus and threat protection: I can't use window anti virus. it says it is managed by the organization.[ATTACH] https://answers.microsoft.com/en-us/protect/forum/all/virus-and-threat-protection/b1f881b3-0d9b-4ecf-9398-cb94805cc4d3
  3. Virus & Threat Protection

    in AntiVirus, Firewalls and System Security
    Virus & Threat Protection: My virus & protection will not work. Windows Defender has been off for a bit now. It says "This setting is manage by your administrator." It says this too, "Your IT administrator as limited access to some areas of this app, and the item you tried to access is not...
  4. Virus & Threat Protection

    in AntiVirus, Firewalls and System Security
    Virus & Threat Protection: My Virus & Threat Protection is not turned on & it is showing the following message. [ATTACH]Please help me here https://answers.microsoft.com/en-us/protect/forum/all/virus-threat-protection/8861fbae-6f73-4633-ad20-46b4cbd366b3
  5. Virus and Threat Protection

    in AntiVirus, Firewalls and System Security
    Virus and Threat Protection: from last few days my virus and threat protection has been disabled by some third party anti virus software which I didn't install. I can't even find that software in the control panel to uninstall. My computer is now slowing down and it's becoming difficult to operate day to...
  6. virus & threat protection

    in AntiVirus, Firewalls and System Security
    virus & threat protection: virus & threat protection is managed by your organisation (the question is how to activate it) https://answers.microsoft.com/en-us/windows/forum/all/virus-threat-protection/c78b7e36-45fc-4ece-a432-0070c3f7ecbd"
  7. virus and threat protections

    in AntiVirus, Firewalls and System Security
    virus and threat protections: when I open windows security , virus & threat protection is being managed by your organization, I don't have an organization https://answers.microsoft.com/en-us/protect/forum/all/virus-and-threat-protections/40fdda5a-d544-4303-81d1-0b02ca6a1db5
  8. How to access virus and threat protection?

    in AntiVirus, Firewalls and System Security
    How to access virus and threat protection?: Whenever I try to click on "Virus and threat protection" I see a message that says: "Your IT administrator has limited access to some areas of this app and the item you tried to access is not available. Contact IT helpdesk for more information". How do I change this so...
  9. virus and threat protection

    in AntiVirus, Firewalls and System Security
    virus and threat protection: i have windows 10 home single langguage and i cant restart the virus and threat protection. it always showing "unexpected error, sorry we ran into a problem..." i follow some step but nothing works...
  10. virus threat protection

    in AntiVirus, Firewalls and System Security
    virus threat protection: hi I have question I`ve been having problem with this I wish you could help me to fix this .. thank you [ATTACH][ATTACH] https://answers.microsoft.com/en-us/protect/forum/all/virus-threat-protection/5514aea3-7457-4f80-ad90-d3f5ace62850