Windows 10: I cannot backup, Install or update applications on my HP laptop with the Oct release of win 10

Discus and support I cannot backup, Install or update applications on my HP laptop with the Oct release of win 10 in Windows 10 Software and Apps to solve the problem; I all of a sudden cannot do any updates or add applications on my HP laptop. I noticed the problem a week ago and worked with the app tech support and... Discussion in 'Windows 10 Software and Apps' started by AugustDegner, Oct 26, 2020.

  1. AUGUSTDEGNER
    AugustDegner Win User

    I cannot backup, Install or update applications on my HP laptop with the Oct release of win 10


    I all of a sudden cannot do any updates or add applications on my HP laptop. I noticed the problem a week ago and worked with the app tech support and got no where. I noticed that I had a windows update pending so I installed it. This did not solve the problem, I got a message that the Oct release was available so I installed it. I still have the problem.. I am logged in as Administrator.

    :)
     
    AugustDegner, Oct 26, 2020
    #1
  2. YAQUB K
    Yaqub K Win User

    HP Envy Laptop Battery not charging after Windows 10 installation

    Hi,

    Thank you for posting on Microsoft Communities.

    I suggest you to un-install and re-install battery drivers from Device manager and check. Follow the steps:

    • Press Windows Key + X.
    • Click on Device Manager.
    • Expand Batteries and right click on Batteries ACPI and click on Un-install.
    • Restart the computer and check.

    If the issue persist, I suggest you to visit HP Envy website and check whether HP has released any firmware updates for Windows 10. If so, please go ahead and install them and check with the issue.
     
    Yaqub K, Oct 26, 2020
    #2
  3. ABHIJEETROY
    AbhijeetRoy Win User
    HP Envy Laptop Battery not charging after Windows 10 installation

    Hi Yaqub,

    Thanks for the advise.

    I have reinstalled the batteries ACPI in device manager about 5 times, but with no success.

    Have also ran all updates, including bios updates from HP.

    Finally did battery health check from Bios and using HP tool and both say the batter health is okay.

    Is there anything else that can be done? I know another friend of mine who has had the same issue on his Sony vaio laptop after windows 10 upgrade.

    Hope this can be resolved.

    Thanks
     
    AbhijeetRoy, Oct 26, 2020
    #3
  4. WASEEMULLA S
    Waseemulla S Win User

    I cannot backup, Install or update applications on my HP laptop with the Oct release of win 10

    Upgrade from 8.1 to Win 10

    Hi Roy,

    Welcome to Microsoft Community.

    • Is this laptop compatible with Windows 10?
    • Are there drivers for Windows 10 for this laptop on HP website?

    I would suggest you to temporarily disable/un-install any HP's software if you have installed.

    Also, I would suggest you to start the upgrade by un-installing the updated drivers and installing basic windows drivers.

    Follow the steps mentioned below:




    • Right on the start icon and click on device manager

    • Expand Network/Device adapters, Select the adapter, right click and click on un-install.

    • Restart the computer.

      Now start the upgrade from an ISO and see if that helps.

      Hope this helps.
     
    Waseemulla S, Oct 26, 2020
    #4
Thema:

I cannot backup, Install or update applications on my HP laptop with the Oct release of win 10

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