Windows 10: I cannot download from the Windows Store

Discus and support I cannot download from the Windows Store in Windows 10 Installation and Upgrade to solve the problem; Split from this thread. I cannot download from the Windows Store and when I go to SETTINGS ACCOUNTS and click 'SIGN IN WITH A MICROSOFT ACCOUNT... Discussion in 'Windows 10 Installation and Upgrade' started by danny bromberg, Feb 15, 2021.

  1. I cannot download from the Windows Store


    Split from this thread.​


    I cannot download from the Windows Store and when I go to SETTINGS ACCOUNTS and click 'SIGN IN WITH A MICROSOFT ACCOUNT INSTEAD', a window quickly appears and then disappears so I have no opportunity to verify the contents or add to it.


    I have the same 'vanishing window' problem when I click on FIX NOW in SETTING's 'SHARED EXPERIENCES'.


    So I thought one of my system files may be corrupt but don't have a Win 10 disk to use in this DISM command for the wim path:

    Dism /Online /Cleanup-Image /RestoreHealth /Source:wim:Full Path to install.wim file:1

    Where can I get these system files without totally having to reinstall Windows and having to reinstall all my programs?


    Thanks,

    Dan

    :)
     
    danny bromberg, Feb 15, 2021
    #1

  2. Windows Store Not Downloading

    Hi,

    We suggest that you try to reset your Windows Store as a work around for this issue.

    To reset Windows Store, please follow the steps below:


    • Press Windows +R

    • Type Wsreset.exe and press Enter
    Let us know how it goes.

    Regards.
     
    Leviozar Gam, Feb 15, 2021
    #2
  3. Windows 10 Apps from the store wont download

    Hi Sumon,

    Sorry for the delay in response.

    • Do you face this issue only with these apps?
    • Did you try downloading other apps?
    • Did you try stopping these apps and then downloading it again?
    We would suggest you to try the steps mentioned in the link

    • Type troubleshooting in the search
      box
      and hit Enter.
    • Click View all from the left pane and select Windows store apps.
    • Follow the on-screen instructions and check.
    If the steps don't work try these steps:

    Try to reset the Windows store and check.
    • Press Win + R on the keyboard to open run Window.
    • Type wsreset.exe to reset the Windows store cache.
    Hope this information helps.
     
    Ravinath P, Feb 15, 2021
    #3
  4. I cannot download from the Windows Store

    Skype not downloading from windows 10 store

    Hi,

    Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

    Please provide us with additional information to understand the issue and assist you better:

    • What is the exact error code that you receive while trying to download Skype from Windows Store?
    • Is this issue confined only to Skype app?
    • Were you able to access any other apps from Windows Store?

    As this could be an issue Store, I suggest you to run Windows Store troubleshooter and check if it helps:

    Method 1: As an initial step, I would suggest you to follow the below steps and see if the issue can be resolved.


    • Type troubleshooting in the
      Search
      area on the taskbar.

    • Click on View all on the left panel of the
      Troubleshooting Windows.

    • Select Windows store Apps.

    • Follow the on screen instruction.

    Method 2: Clear the Store cache

    You may try these steps to clear the Store cache and check if it helps:

    • Press the "Windows + R" keys on the keyboard.
    • Type "wsreset.exe" and press "Enter".
    • Reboot the computer and then check the issues with the App.

    Hope it helps. Kindly update the status of this issue, we will be happy to help you.
     
    Deepika Gowda, Feb 15, 2021
    #4
Thema:

I cannot download from the Windows Store

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