Windows 10: I cannot install my Dragon professional without getting out of S mode or finding an app at...

I cannot install my Dragon professional without getting out of S mode or finding an app at the Microsoft Store that will allow the installation. Can you help me?

:)

 

Unable to install Dragon 13 on Windows 10

Hi,



Thank you for posting your query in Microsoft Community.



I understand your concern and will assist you to resolve this issue.

I suggest you to follow the steps below and check if it helps.

1.
Insert the DVD

2.
Run compatibility from Windows explorer.

3.
Select "not listed"

4.
Browse to Dragon DVD and select the setup.exe file

5.
Run the compatibility mode in default mode (Windows selects a solution)

6.
A Window will open with "Compatible with Windows 8"

7.
Type on "Test" (this will run the setup.exe in compatibility mode)

8.
The Dragon 13 install Wizard will open, and you can start the Dragon 13 installation,

9.
You will be able to do the complete set-up in Windows 10, and it works



Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help

 

Microphone connection with Dragon 13 and Windows 10

Hi Michael,

One of the possible cause to this issue is compatibility conflict. Some user reports that the latest version of Dragon 13 doesn't require Compatibility mode in order to run correctly. We suggest turning off Compatibility mode by following the steps below:

• Locate Dragon 13 shortcut and right click it.
• Select Properties from the list.
• Click on Compatibility tab and locate Run this program in compatibility mode for and uncheck it.
• Click OK to save the changes and try running the application again.

Update us with the outcome so we can provide further assistance.

 

[SOLVED] Dragon NaturallySpeaking 15.6 Stopped Working After Windows 11 Update

I was able to get Dragon NaturallySpeaking 15 to start working again with the latest version of Windows 11 – Version 22H2 OS Build 22622.590.

After communicating with nuance customer support over multiple days, they provided me with the tools that were successful in getting Dragon back up and working for me. Although, I should state that what worked for me was not recommended by them as a solution.

NOTE: I had performed many of the steps multiple times with no success before the following steps worked.

1. Uninstall Dragon
   
2. Restart computer in clean boot
   
   1. Open Run Prompt type in msconfig and click OK
      
   2. Select Services tab on the System Configuration window
      
   3. Click Hide all Microsoft services on the bottom left of the window
      
   4. Click on Disable all – this disables all non-Microsoft startup services
      
   5. Click on the Startup tab and open up Task Manager
      
   6. Disable all apps that start on Windows startup and exit Task Manager
      
   7. Click Apply and OK on System Configuration window
      
   8. Restart the computer with the prompt on the window that pops up
      
3. After Windows restarts, open the task icon window at the bottom right and close any apps that may have started up.
   
4. Nuance provided me with this link to a Dragon 15 Removal Tool: http://supportcontent.nuance.com/dragon/15/DPG_DPI_15_Cleaner.exe
   
5. Download and run the cleaner
   
6. After the cleaner is completed, repeat Step 2 to restart in clean boot.
   
7. Install Dragon
   

After installing the base Dragon 15 (without updates 15.3 and 15.6), I made sure that it was working properly. I then restarted the computer following Step 2 and updated it to 15.3. Performed the same tasks and restarted the computer again following Step 2 before updating to 15.6.

I then went into the beta channel of Windows Update and updated to the Cumulative Update for Windows 11 Insider Preview (10.0.22622.590) (KB5017846). This is where all my problems began. After installing the update, Dragon is still working. I am using it to write this post.