Windows 10: I cannot log into OneDrive

Discus and support I cannot log into OneDrive in Windows 10 Network and Sharing to solve the problem; I am unable to log into my OneDrive account. I use PC running Windows 10 and think the issue showed up once I’ve logged into my OneDrive account on the... Discussion in 'Windows 10 Network and Sharing' started by Amy Hilton, May 18, 2019.

  1. AMY HILTON
    Amy Hilton Win User

    I cannot log into OneDrive


    I am unable to log into my OneDrive account. I use PC running Windows 10 and think the issue showed up once I’ve logged into my OneDrive account on the PC running Windows 7. Currently I am unable to log into my account using Windows 7 PC either.

    I tried to reinstall OnDrive, reset Winsock and the network

    :)
     
    Amy Hilton, May 18, 2019
    #1
  2. FORDGT90CONCEPT
    FordGT90Concept Win User

    Windows 10 - OneDrive

    Right click on the app and one of the properties has an option to not automatically start it. Uncheck, restart the computer, and it should stop. If you want to go another step further, find the OneDrive app in the start menu, right click on it and uninstall.

    If that is still insufficient, there is a batch uninstaller for OneDrive available online. I can copy the code here if you need it.
     
    FordGT90Concept, May 18, 2019
    #2
  3. MICHELLE HER
    Michelle Her Win User
    OneDrive having an unreasonably high CPU usage probably only querying registry and writing logs

    Hi TJYSunset,

    Performing the troubleshooting steps you've mentioned, "meaningless", can really help you with your concern.

    Just to know about the troubleshooting steps you've already tried, can you share with me if you already have performed those mentioned troubleshooting steps?

    How about completely uninstalling and reinstalling the OneDrive app? Have you tried it?

    How about navigating this path to the File Explorer to delete UserTelemetryCache.otc and
    UserTelemetryCache.otc.session? If not, try doing it, then restart OneDrive.

    • %AppData%\Local\Microsoft\OneDrive\setup\logs

    Let us know what happens next.

    Regards.
     
    Michelle Her, May 18, 2019
    #3
  4. VLADISLAV TONCHAROV
    Vladislav Toncharov Win User

    I cannot log into OneDrive

    OneDrive missing after Windows 10 upgrade

    Follow these steps:

    1. Open %localappdata% (C:\Users\<username>\AppData\Local) then go to Microsoft\OneDrive\Update
    2. Execute OneDriveSetup.exe
    3. Wait until the installer successfully installs OneDrive. If you ever used OneDrive on your computer, it will log in, appear in system tray and start syncing automatically.
     
    Vladislav Toncharov, May 18, 2019
    #4
Thema:

I cannot log into OneDrive

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