Windows 10: I cannot open both snipping tools and photos

Discus and support I cannot open both snipping tools and photos in Windows 10 Software and Apps to solve the problem; I have reseted both Snipping Tool and Photos because i couldn't open my screenshots. Now I can open my photos, but they are opened in Paint. Then, when... Discussion in 'Windows 10 Software and Apps' started by ADIKEE, Nov 12, 2024.

  1. ADIKEE Win User

    I cannot open both snipping tools and photos


    I have reseted both Snipping Tool and Photos because i couldn't open my screenshots. Now I can open my photos, but they are opened in Paint. Then, when i tried to go to set Photos as the default app to view pictures, I found out that it is gone. Both Snipping Tool and Photos are still there when i search them on my search bar, but I couldn't open them nor find them in app settings. What should I do?

    :)
     
    ADIKEE, Nov 12, 2024
    #1

  2. snipping tool

    Your post is unclear. Please post a step-by-step description of what you are doing, e.g. like so:

    • Open the snipping tool
    • Click "New"
    • etc.
     
    Frederik Long, Nov 12, 2024
    #2
  3. snipping tool

    Please try this:

    Step 1:

    Click Start, and type Snipping Tool.

    Right-click Snipping Tool from the search results, and click App Settings

    Click Reset,

    Click Repair.

    Note: In Windows 11, there is no Snip and Sketch. It comes pre-installed with the new Snipping Tool (which replaces the old Snipping Tool and Snip & Sketch apps)

    Step 2:

    Turn off Focus assist if it's enabled

    Step 3:

    Open Services.msc and make sure that the following services are set to "Automatic" and running:

    • Windows Push Notifications System Service
    • Windows Push Notifications User Service
     
    Ramesh Srinivasan, Nov 12, 2024
    #3
  4. I cannot open both snipping tools and photos

    Cannot screenshot with Snipping Tool

    Thanks for replying! I've done everything you suggested, but the issue still persists. To make it easier to troubleshoot, I've listed all the things I've tried so far.

    System Model: OMEN Laptop 15-ek1xxx

    Symptom: The Snipping Tool app opens as expected but when trying to take a screenshot by clicking on "New" inside the app or using its shortcuts (PrtSc or Windows + Shift + S), the cursor briefly changes to buffer and the app minimizes, but nothing happens.

    Troubleshooting Steps Taken:

    • Terminated Snipping Tool
    • Repaired Snipping Tool
    • Reset Snipping Tool
    • Updated Windows and drivers
    • Set time automatically
    • Set time to October 30/31, 2021
    • Enabled/disabled settings inside Snipping Tool
    • Enabled delay and fullscreen options inside Snipping Tool
    • Enabled notifications and priority notifications for Snipping Tool
    • Changed Snipping Tool to run "Always" as a background app
    • Enabled Clipboard History
    • Enabled "use PrtSc to use Snipping Tool"
    • Clicked on "New" inside Snipping Tool
    • Used the PrtSc key and Windows + Shift + S shortcut
    • Checked that the keyboard hardware is up to date and not faulty
    • Pinned Snipping Tool to the taskbar
    Advanced Troubleshooting Steps:

    • Disabled "Do not allow Snipping Tool to run" in gpedit (Computer Configuration > Administrative Templates > Windows Components > Tablet PC > Accessories)
    • Created the "DisableSnippingTool" key in registry (HKEY_CURRENT_USER\Software\Policies\Microsoft\TabletPC and HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\TabletPC) and set it to 0
    • Created the "EnableSnippingTool" key in registry (Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Applets\SnippingTool) and set it to 1
    • Ran sfc/scannow
    • Ran DISM /Online /Cleanup-Image /RestoreHealth
    • Restarted Windows Explorer
    • Uninstalled and reinstalled Snipping Tool via PowerShell/cmd
    • Perfomed a Clean Boot
    • Created a new user profile
    What I have not tried:

    • Enabled App Permissions Picture on Snipping Tool (the option does not show on advanced options)
    • Ran the Windows 11 Snipping Tool Directly from the "Windows.old" folder (I do not have Windows.old folder)
    • Reset Windows
     
    Vinicius Valins, Nov 12, 2024
    #4
Thema:

I cannot open both snipping tools and photos

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