Windows 10: I cannot remove printer in windows 10.

Dear Microsoft support team,


My printer stays offline and cannot be connected (the "connect" is in gray color). I try to remove it from control panel but not successful. The status is now freezing "offline" and "removing device". Please help.


SB

:)

 

Hp 3520 printer can't remove

Hello,

Thank you for posting in Microsoft Community and we appreciate your interest in Windows 10.

I understand the inconvenience caused to you. I will be glad to assist you with your issue.

I suggest you to follow the below steps and check if you can uninstall the printer software from your system:

Step 1: Remove the printer from the devices list.

Remove printers and uninstall any Windows print drivers using Windows
Devices and Printers.

• 
  If your printer connects to the computer with a USB cable, disconnect the cable from the printer.
  
• 
  Turn the printer off and on again, and make sure that it is in a ready state.
  
• 
  Search Windows for devices, and then click Devices and Printers in the list of results.
  
• 
  Right-click the printer icon (
  
  ) for your printer, and then click
  Remove Device. Follow the on-screen instructions to complete the process.
  
• 
  If multiple icons exist for the printer, remove them all.
  

Step 2: Locating the List of Installed Printer Drivers and removing them.

Follow the steps below:

1. Select Device and Printers
from Control Panel.

2. Click one time on the printer which you want to uninstall, then click the
Print Server Properties button in the horizontal blue bar at the top of the window.

3. Click the
Drivers tab at the top of this window.

4. click the old printer driver you want to remove, then click the
Remove button at the bottom of the window.

5. Click the option to the left of
Remove driver and driver package, then click the OK button.

Try the above suggestion and let us know if it helps. For further assistance feel free to post your queries in Microsoft forums. We will be glad to assist you.

Thank You.

 

Window 10 - printer device will not remove

Hi,

Let us verify some information to properly assist you with this issue. Are you using Windows 10 Pro? If you are, please check out the troubleshooting steps shared by
Ramesh Srinivasan on this
link.

You may also use the Print Management to remove the printer. To do that, follow the steps below:

• Click the Windows key, and type Print Management on the search bar
• Select Print Management.
• Once the page opens, go to Customer Files > All Printers.
• Look for the printer that you want to remove, right-click it and select
  Delete.

Update us with the result.

Regards.

 

Windows 10 Home Won't Print to Remote Printer


I have three computers.
Machine 1: Windows 10 pro, has the USB Brother HL-5040 printer
Machine 2: Windows 10 pro, prints OK to the remote printer.
Machine 3: Windows 10 home, Used to print, but not anymore (THIS IS THE PROBLEM).
I’ve tried everything that I can think of, and would appreciate any suggestions.
I did these steps on Machine 3 that did not work.

1. Remove the printer device.
2. Add a Printer
3. The printer that I want isn’t listed
4. Select a shared printer by name
5. Browse
6. Select the displayed Machine 1.
7. Select the displayed Printer.
8. Next
9. Failure “Connect to Printer”.
10. Add a printer using a TCP/IP address or Hostname
11. Next
12. Set Hostname to Machine 2, and set port name.
13. Detecting TCP/IP Port
14. Additional Port information required.
15. Device Type – Standard, Brother Port Server
16. Next
17. Detecting the Driver Model
18. Install The Print Driver
19. Select Brother and Brother HL-5040
20. Next
21. Replace the Current Driver
22. Printer Name (setting it to HL-5040)
23. Next
24. Do not share this printer
25. Next
26. You’ve successfully added “HL-5040”
27. Finish

Printing on Machine 3 puts the document in the print queue, which reports error printing.
Printing from Machine 2 to the printer on Machine 1 works perfectly.
All three machines are in the same HomeGroup. Machine 3 can access the shared files from Machine 1.